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Sr. Manager, Operations
Saks Fifth Avenue
La Vergne
Luxury Fashion, Luxury Menswear
Full time
Posted 5 days ago
Copied
Market: TN - Nashville
Industry Segment: Luxury Fashion, Luxury Menswear
Category: Operations
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Who We Are:

Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.

On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Role Summary:

The primary responsibility of the Sr. Manager, Inbound Operations is to provide leadership and direction for all of 1st and 2nd shift Inbound Operations as well as other areas as needed. This position is responsible for the productivity, performance, and accuracy of these areas of the operation.

Key Qualifications:

  • Ba /Bs degree in a business-related field required, preferably in Supply Chain Management.
  • 5-7 years of experience in fulfillment center operations with a minimum of 3 years of experience in a leadership capacity.
  • Lean Six Sigma or Green Belt Certification a plus.
  • Proficient with using Ms Office/Google Gsuite applications to process and present data.
  • Knowledge of WMs systems, Rf technology, and Quality measurements & processes.
  • Knowledge of automated order fulfillment systems, e.g. tilt tray sortation, Asrs, pick-to-light, pack-to-light, carrousel, A-Frame, etc.
  • Effectively interact in a team environment with senior leadership, peer group, and relate to and motivate an hourly and salaried associate team.
  • Flexibility in working different shift schedules to include weekends.
  • Demonstrated effective communication skills with all levels within the organization including employees, direct reports, cross-functional teams and executive leadership.

Role Description:

  • Provide leadership to a team of Managers and Leads.
  • Make recommendations and assist in formulation of departmental objectives, policies, and plans.
  • Manage a Goods-to-Person automated system along with supporting fulfillment systems.
  • Plan, examine, analyze and evaluate fulfillment center operations with respect to productivity standards, safety, and customer support.
  • Evaluate current procedures, determining opportunities for continuous improvement and implementing updated processes.
  • Leverage Lean Six Sigma principles to identify and resolve operational problems, ensuring company standards are met and/or exceeded.
  • Responsible for assisting in the creation and implementation of training programs for associates to include improving communication between departments and associate development of supervisory skills, interpersonal skills, and technical skills.
  • Mentor and develop manager and lead talent to build bench strength.

Your Life and Career at Saks:

  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount

About Saks Fifth Avenue

Saks Fifth Avenue first opened its doors in 1924, taking up a full city block on one of the world’s most prestigious shopping streets. Since then, Saks has changed the luxury retail game and become an icon of style and innovation—from world-famous window displays and impactful in-store art exhibitions to unforgettable, curated designer collections and a seamless online shopping experience.

The Saks team is at the cutting edge of high-end fashion, bringing the new luxury experience to customers far and wide. At the core of the Saks culture is a commitment to people—whether it’s surprising and delighting shoppers, supporting the growth of every team member or using the Saks platform to create change and champion causes.

Sr. Manager, Operations
Saks Fifth Avenue
La Vergne
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Sr. Manager, Operations
Saks Fifth Avenue
La Vergne

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