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Manager, Merchandise Operations
Saks Fifth Avenue
Naples
Luxury Fashion, Luxury Menswear
Full time
Posted 5 days ago
Copied
Market: FL - Naples
Industry Segment: Luxury Fashion, Luxury Menswear
Category: Operations
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

What This Position is All About

Under the direction of the General Manager, or a member of the store’s leadership team, the Manager – Merchandise Operations is responsible for driving store sales and profitability by managing controllable expenses and gross margin components. The Manager – Merchandise Operations ensures the efficient facilitation of the selling process by overseeing all back of the house and front of the house operational functions, in accordance with established Saks Fifth Avenue productivity and processing standards.

The successful candidate will demonstrate fiscal responsibility in maintaining expense controls while ensuring that the selling organization has the resources and materials to support the selling process and maximize the customer shopping experience.

Who You Are:

  • Enjoy working in group and team settings and like to motivate others
  • Likes to inspire others through celebrating wins, and building a positive team environment
  • A natural problem-solver, who is also intuitively analytical and creative
  • Able to see things clearly and think strategically. Look to the future with perspective and vision

You Also Have:

  • 4 year degree preferred
  • Expense management experience, knowledge of basic accounting principles, shortage control, and organizational skills are required
  • Must demonstrate computer proficiency (Excel, Web based applications, Word) and the ability to use available technology (RF guns, package tracking etc)
  • 3-5 years supervisory experience in fast paced environment in positions of increasing responsibility in visual, logistical or merchandising capacity

As The Manager – Merchadise Operations, You Will:

  • Selling & Service Leadership
    • Oversees support functions within the location and provides leadership in support of the selling organization, ensuring that critical support functions are focused on activities that enable the selling process.
    • Models customer service expectations and ensures that associates have the resources and materials to provide exceptional customer service

  • Fiscal Responsibility
    • Manages expenses, control and accounting functions, bill paying, invoices etc.

  • Logistics
    • Ensures that merchandise is received and processed in accordance with continuous flow principles and that new receipts are on the floor on the day of receipt prior to store opening.
    • Supervises the Merchandising of the selling floor to Corporate Visual presentation standards and trains and coaches Sales Support team members on selling floor visual standards and adherence to corporate visual guidelines
    • Oversees efficient processing of outbound merchandise, Rtvs and transfers, and that back of house areas are organized and maintained to support the selling floor activities.

  • Staffing & Productivity
    • Ensures appropriate associate coverage for selling floor and support areas through oversight of the CBS scheduling system.
    • Schedules executive coverage to effectively support the selling process

  • Facilities Management
    • Coordinates necessary activities to maintain engineering operations, troubleshoot facility issues as needed and monitor housekeeping standards.

  • Compliance
    • Protects company assets by adhering to sensor and cable standards, salvage processing and shortage reporting.

About Saks Fifth Avenue

Saks Fifth Avenue first opened its doors in 1924, taking up a full city block on one of the world’s most prestigious shopping streets. Since then, Saks has changed the luxury retail game and become an icon of style and innovation—from world-famous window displays and impactful in-store art exhibitions to unforgettable, curated designer collections and a seamless online shopping experience.

The Saks team is at the cutting edge of high-end fashion, bringing the new luxury experience to customers far and wide. At the core of the Saks culture is a commitment to people—whether it’s surprising and delighting shoppers, supporting the growth of every team member or using the Saks platform to create change and champion causes.

Manager, Merchandise Operations
Saks Fifth Avenue Stores
Naples
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Manager, Merchandise Operations
Saks Fifth Avenue Stores
Naples

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