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BROBSTON GROUP

No longer accepting applications

Senior Inventory Coordinator

Posted 1 month ago
Montreal
Market: QC - Montreal
Industry Segment: Digital Fashion
Category: Operations
Seniority: Coordinator
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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Senior Inventory Coordinator
SSENSE
Montreal
Digital Fashion
Full time
Posted 1 month ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Reporting to the Assistant Manager, Inventory Flow operations, the Senior Inventory Coordinatoris responsible for ensuring the optimal processing and operations of inventory on-hand through transfers of goods and density control for SSENSE Montreal. The candidate will support achieving accuracy, speed and efficiency of the inventory operations on a daily basis. They will ensure flawless execution through quickly identifying, communicating and addressing issues to deliver best-in class-customer experiences. The candidate will foster a positive work environment that embraces SSENSE brand values and achieving key company objectives.

Responsibilities

Customer Experience – 20%

  • Support the customer journey through visitor and appointment models. Ensure outstanding customer experiences are achieved through presentations, inventory management and after sales service.

Operations – 60%

  • Track and achieve individual and team inventory KPIs using the metric dashboard.
  • Act as an ambassador in maximising the Inventory Coordinators Productivity and enhancing the customer experience
  • Process inbound and outbound operational and back of house activities, maintaining a high standard of back of house storage.
  • Assist when necessary with appointment-model operational activities, taking ownership to meet the promise to customers.
  • Build strong relationships with the warehouse team to continuously improve processes to provide the highest quality of customer service.
  • Support loss prevention in all areas of physical security, inventory management and transaction accuracy.
  • Ensure compliance of store operations, health and safety, maintenance and company policies.
  • Maintain current visual direction through communicating and ensuring highest standards of visual presentation.

Team Leadership – 20%

  • Assist in building and developing best in class client centric teams, share “in the moment” feedback to ensure results.
  • Act as a key player that embraces change in times of company adaptation and growth
  • Drive collaboration between the Inventory Coordinators, selling roles and support roles.

Qualifications

  • A minimum of 2 years previous senior operation experience in luxury retail, hospitality or customer service
  • College or University degree in Logistic, Business, Management, or a related field is preferred
  • Experience with operating Pos system
  • Ability to lift heavy boxes (15kg)
  • Excellent written and verbal communication skills in both English and French
  • Proficiency in Microsoft Office Suite, Google Suite, Web and computer-savviness
  • Hours/days of work can be varied due to the demands of the business

Skills

  • Detail-oriented with strong time management and organisational skills
  • Team player with solid interpersonal skills
  • Customer-oriented with strong problem solving skills

About SSENSE

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

Senior Inventory Coordinator
SSENSE
Montreal
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Senior Inventory Coordinator
SSENSE
Montreal

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