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BROBSTON GROUP

E-Store Shipping Assistant

Posted 2 weeks ago
Chicago
Market: IL - Chicago
Industry Segment: Beauty and Fragrance
Category: eCommerce
Seniority: Assistant
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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E-Store Shipping Assistant
Le Labo
Chicago
Beauty and Fragrance
Full time
Posted 2 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Overview:

The Chi E-Store Shipping Assistant will be responsible for e-commerce order fulfillment, and completion of assigned tasks. This role’s day-to-day operations include, but are not limited to; pick, pack and dispatch of orders, inventory maintenance, returns processing, and assembly projects. This role entails executing the standards for order fulfillment. This role will be based in our Wicker Park Location and will report to the Chi E-Store Supervisor.

Responsibilities:

Order Fulfillment

  • Accurate order processing of orders assigned to the NY E-Store Team.
  • Printing order invoices / packing slip + shipping labels from iCat.
  • Printing FMP and Dymo Labels.
  • Printing gift notes.
  • Accurate picking and preparation of order items.
  • Picking correct units.
  • Preparing units properly and on standard.
  • Accurate packaging of prepared units for shipping.
  • Verifying order units from the invoice.
  • Execute proper packaging standards.
  • Maintains proper communication lines with the shipping carrier representatives.
  • Accurate reporting of Eod metrics.
  • Fulfillment of transferred orders + special orders.
  • Processing of returns.

Communication

  • Liaising with the Concierge team for special requests or special orders.

Inventory Maintenance

  • Ensures stock shelves are always well-replenished.
  • Transport and organization of stock received.
  • Conduct spot checks for quality-control.
  • Accurate inventory reporting – by providing the morning stock level count, bi-weekly cycle counts, and Monthly physical counts.

Assembly Projects

  • Stock build of necessary WIP goods.
  • Stock build of necessary collaterals.
  • Training of temporary personnel for assembly projects.

Maintenance

  • Maintains organization and cleanliness of storage area and work area.
  • Ensure that equipment is appropriately use.
  • Maintains organization and cleanliness of storage area and work area.
  • Ensure that equipment is appropriately use.

Qualifications

Skills Required:

  • Excellent organizational Skills and the ability to multi-task.
  • Ability to learn quickly with minimal instruction.
  • Ability to manage time and prioritize work assignments.
  • Ability to pay attention to fine details.
  • Must be passionate about providing an exemplary customer experience.
  • Proficiency with Mac Applications and Microsoft Suite.
  • Excellent interpersonal skills.

About Le Labo

Le Labo is a niche perfume company, born in Grasse and raised in New York City. We sparked a revolution ten years ago and today, we remain unconventional in the luxury perfumery market.

Every fragrance is freshly hand-blended and each label is personalized, before the eyes of our clients, at the moment of purchase.

Mindful in everything we do – from fragrance creations to where we choose to open a new boutique – our primary mission is to share the beauty of our craft with the world. It is more than just product; Le Labo offers sensorial experiences, memories and a point of view. It is a lifestyle.

Our global office is based in New York City and our European office is based in London. We are also a recent addition to the Estée Lauder family.

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E-Store Shipping Assistant
Le Labo Fragrances
Chicago
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E-Store Shipping Assistant
Le Labo
Chicago

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