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BROBSTON GROUP

Sales Associate

Posted 6 days ago
New York
Market: NY - New York
Industry Segment: Luxury Watches and Jewelry
Category: Retail Sales
Seniority: Associate
Job Type: Full time

In House Role

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

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Sales Associate
Irene Neuwirth
New York
Luxury Watches and Jewelry
Full time
Posted 6 days ago

In House Role

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Overview
We are seeking a candidate with 5+ years of professional experience and a strong sense of luxury service. Born in 2003, “Irene Neuwirth jewelry is devoted to creating original fine jewelry with imagination and heart. Our world is one of free-spirited beauty, where natural wonders come alive in kaleidoscopic color.” The brand is a celebrity favorite to Naomi Watts, Tracee Ellis Ross and Julianne Moore, among many others.
Job Description

As an Ambassador of the brand, he/she works in close collaboration with their team to achieve and exceed sales targets as directed by management and proactively develops his/her client portfolio. He/she ensures a unique client experience throughout all touch points. He/she is also an active participant in the daily operations of the boutique.

Key Responsibilities

Sales Achievement:

  • Consistently achieve and/or exceed the monthly sales target, as directed by management.
  • Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client
  • Adapt approach according to the client needs and motivations
  • Negotiate and handle objections with ease
  • Assist and support after sales clients in accordance with brand values. Act as a referent and provide recommendations that will provide an exceptional client experience
  • Remain current on industry news and competitor

Client Relationship Management:

  • Cultivate new and existing client relationships through exceptional service and other brand Crm initiatives, partnering with Management to develop a plan for their clients and prospects
  • Consistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available
  • Appropriately resolve client issues/concerns and escalate as needed to Management
  • Partner with Management to develop a plan to support, and participate to, in-store and offsite events and networking

Daily Boutique Operations:

  • Understand and comply with all security and operational policies and procedures
  • Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
  • Assist in the merchandising and daily maintenance of displays and back-stock
  • Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit

Personal Skills/Abilities:

  • Additional language skills are a plus
  • Excellent interpersonal and communication skills are required
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
  • Being a genuine brand Ambassador
  • Self-Starter with Team-Player approach
  • Must be available to work retail hours including weekends and to travel for trainings, client events, conferences

About Irene Neuwirth

An independent company free from the constraints of traditional jewelry houses, we are redefining luxury for ourselves. Celebrating uniqueness and vibrant vision, each handmade piece is held to our exceptionally high standards of creativity, quality and craftsmanship. Our ideals lead the way as we become a forever brand.

Irene Neuwirth is a jewelry designer from Los Angeles. Her love affair with art and color was sparked at an early age by her bohemian painter mother, while her business-minded father taught her the principles of entrepreneurship. She began experimenting with jewelry design after college, stringing glass beads, mixing precious and semiprecious stones together without pretense or plan. Soon, she found herself inundated with requests for her one-of-a-kind pieces. In 2003, Irene Neuwirth Jewelry was born.

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Sales Associate
Irene Neuwirth Inc
New York
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Sales Associate
Irene Neuwirth
New York

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