fbpx

BROBSTON GROUP

Manager, Retail Operations

Posted 3 weeks ago
Dallas
Market: TX - Dallas
Industry Segment: Department Stores
Category: Operations
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page
No data was found
Manager, Retail Operations
Neiman Marcus
Dallas
Department Stores
Full time
Posted 3 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

The Manager, Retail Operations oversees the execution of tactics and initiatives that support company strategy and continuous retail excellence. This role will partner with store leaders and corporate stakeholders to define and implement policy, procedure and practice that optimize retail operations and deliver seamless execution of operational initiatives. This role reports to the Sr. Manager, Retail Operations.

Responsibilities & Duties

  • Lead the planning, development, refinement and execution of retail initiatives that support company strategy
  • Creation, development, routine evaluation, documentation and execution of policies, procedures and practices that maximize company profitability through corporate and stores labor efficiency and execution excellence
  • Collaborates with store executives / leaders and cross functional corporate partners to identify, plan and solution operational excellence opportunities (process improvements, execution gaps, inefficiencies, etc.)
  • Act as key cross functional business partner and collaborator that leads the development and implementation of initiatives and KPI’s that deliver company strategy
  • Establish, monitor, and analyze key operational performance metrics to drive performance, focus, and improvement
  • Serve as a stores expert to consult and advise stakeholders in the development and execution of initiatives that have store impact or consequence
  • Creates and maintains policy, procedure and process documentation
  • Promotes a customer centric culture of results-oriented performance in stores and through corporate cross functional relationships
  • Approximately 25% of work time is physical time in an NMG store
  • 4-6 years of store operations experience
  • 2+ years of stores / field leadership experience preferred
  • 4-year degree preferred
  • History of driving results and performance through influence
  • Strong ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus and support for improvement opportunities
  • Adept at identifying operational improvement opportunities and working with others to generate and implement solutions
  • Strong ability to influence without authority and drive change across multiple functions in a dynamic environment
  • Exceptional verbal and written communication skills; strong facilitation, interpersonal, and teamwork skills are required

Additional Information

  • Posting Date: Aug 9, 2022
  • Overtime Status: Exempt

About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

Copied
Manager, Retail Operations
Neiman Marcus
Dallas
Apply with the resume on file?
See Your Resume On File
Click "Choose Files" to attach your MS Word or PDF Resume*
Maximum file size: 2 MB
Save Resume for future use?
Will overwrite existing
Current or Most Recent Company*
Current or Most Recent Title*
Optional Info (but suggested)
Candidate Summary
Pitch yourself to the employer with a brief snapshot of your qualifications. 2-3 sentences suggested, 150 words max.
Save summary for future use?
Will overwrite exsting
Compensation Expectations
Optional, but suggested
Required Application Questions
From the employer
Question 1 From Employer:
Question 2 From Employer:
Question 3 From Employer:
Manager, Retail Operations
Neiman Marcus
Dallas

Apply as Guest

If you already have an account, please login first

Click "Choose Files" to attach your MS Word or PDF Resume*
Maximum file size: 2 MB
First Name*
Last Name*
Email*
Phone*
Confirm Email*
Current or Most Recent Title*
Current or Most Recent Company*
Required Application Questions
From the employer
Question 1 From Employer:
Question 2 From Employer:
Question 3 From Employer:
Optional Info (but suggested)
Candidate Summary
Pitch yourself to the employer with a brief snapshot of your qualifications. 2-4 sentences suggested, 250 words max.
Compensation Expectations
Optional, but suggested
Please allow a few seconds for your application to submit