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BROBSTON GROUP

Manager, Retail Expense Operations

Posted 1 week ago
Dallas
Market: TX - Dallas
Industry Segment: Department Stores
Category: Operations
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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Manager, Retail Expense Operations
Neiman Marcus
Dallas
Department Stores
Full time
Posted 1 week ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

The Retail Expense Performance Manager supports all aspects of non-payroll expense for retail stores, including planning, budgeting, forecasting and reporting. This role reports to the Director of Retail Expense & Profitability and routinely collaborates with various cross functional leaders to support company strategy and drive profitability improvement.

Responsibilities & Duties

  • Provides oversight and leadership in managing non-payroll expense that aligns with company strategy for Neiman Marcus and Last Call stores.
  • Provide leadership, direction and guidance to direct reports and cross functional business partners in forecasting, planning, budgeting and reporting all retail non-payroll expense
  • Initiates and leads cross functional partners on establishing, refining, and maintaining retail expense budgets / forecasts (capital and operating expenses). Ensures that budgeting and planning process evolves and aligns with business initiatives.
  • Collaborates with cross functional partners and store leaders to identify and execute expense related initiatives and practices that drive profit improvement
  • Leads direct and indirect reports in the following
    • analyzing data to understand profitability impact and identify improvement opportunities
    • analyzing data to provide recommendation on initiatives / actions to achieve goals and support continuous profit improvement
    • delivering accurate, timely, informative and actionable reporting

  • Provide ongoing education of store leaders and key business partners through formal and informal presentation on expense and profit improvement strategy and initiatives
  • Guides and directs direct and indirect reporting on extracting meaningful data and presenting information in a manner that support decision making and proactive / reactive response
  • Lead and manage key store expense vendor relationships (ex: housekeeping, supplies)
  • Delivers formal and informal presentation / communication of data and analysis to a variety of audiences for that support decisioning and action
  • Continually evaluates trends or patterns using data and key performance indicators to identify issues and recommends action plans as necessary
  • Stays current on expense management industry trends and determines relevant application to the Neiman Marcus labor management models
  • Partner closely with finance, spend management, LP, facilities, supply chain, credit services, store ops
  • 4-6 years of store operations experience
  • 2+ years of stores / field leadership experience preferred
  • Bachelor’s degree in Finance or Accounting. MBA or CPA preferred
  • Experience in Essbase/Oracle preferred
  • History of driving results and performance through influence
  • Strong ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus and support for improvement opportunities
  • Adept at identifying operational improvement opportunities and working with others to generate and implement solutions
  • Strong ability to influence without authority and drive change across multiple functions in a dynamic environment
  • Exceptional verbal and written communication skills; strong facilitation, interpersonal, and teamwork skills are required
  • Proven ability to manage multiple assignments at once and shift work based on business needs
  • Ability to quickly learn the high-level flow of applications and processes
  • Passion and ability to work in a retail store environment on a frequent basis
  • Strong in Microsoft Excel and PowerPoint

Additional Information

  • Posting Date: Aug 9, 2022
  • Overtime Status: Exempt

About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

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Manager, Retail Expense Operations
Neiman Marcus
Dallas
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Manager, Retail Expense Operations
Neiman Marcus
Dallas

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