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BROBSTON GROUP

Product Assessment Specialist

Posted 2 weeks ago
Piscataway
Market: NJ - Central
Industry Segment: Luxury Fashion, Luxury Menswear
Category: Customer Service
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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Product Assessment Specialist
Louis Vuitton
Piscataway
Luxury Fashion, Luxury Menswear
Full time
Posted 2 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Position

Louis Vuitton Americas is recruiting for a Product Assessment Specialist for their new Client Care Services Center based in Piscataway, New Jersey.

The 2nd shift hours will be from 3 pm – 11:30 pm (Mon – Fri) with 2 Saturdays, a month, as needed.

Flexibility to train for the first 2 weeks, from 6 am – 2:30 pm should be expected.

Profile

The Role is responsible for the assessment of all items received for repair.

At the very first step of the Repairs process, the assessment includes checking the conditions of the item, reviewing the store’s pre-assessment, and beyond that, understand each Client and make them feel special.

The Product Assessment Specialist registers every item into our systems and formalizes the Repair Order including the labor time, the parts to use, any specific requests and determines the charge to Client if it occurs.

Impacting the work of all downstream teams from Logistics, to Craftsmen, to Shipping, the role is pivotal for our organization and instrumental to the Clients’ final satisfaction.

We are seeking individuals with strong time-management skills, a strong customer service focus, familiarity with quality assessments, and a passion for Leather Goods.

Additional Information

By joining Louis Vuitton, you will receive a generous benefit’s package, including but not limited to medical coverage, a retirement plan, employee referral bonus program, gym membership and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.

As a Louis Vuitton employee, you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF.

About Louis Vuitton

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create… Every journey is unique. Today, Louis Vuitton invites you to discover your own.

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Product Assessment Specialist
Louis Vuitton
Piscataway
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Product Assessment Specialist
Louis Vuitton
Piscataway

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