fbpx

BROBSTON GROUP

Customer Service Representative

Posted 1 week ago
Vancouver
Market: BC - Vancouver
Industry Segment: Department Stores, Luxury Menswear
Category: Customer Service
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page
No data was found
Customer Service Representative
Vancouver
Department Stores, Luxury Menswear
Full time
Posted 1 week ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

We are looking for a Customer Service Representative to join our Store team. In this role you’ll be responsible for:

  • Providing exceptional service to our Clients and our Associates at our Cash Desk
  • Performing daily cash handling functions including opening/closing registers and processing all sales transactions
  • Bagging and tissuing purchased product on behalf of customers
  • Answering store phones
  • Maintaining the Service desk
  • Updating and maintaining client information files including membership in our Sartoria Loyalty program
  • Assisting with Inter-store transfer processing and e-commerce requests and shipments
  • Assisting clients who have purchased on-line but are picking up products in-store

Successful candidates will require:

  • Previous retail service desk experience is preferred
  • A strong service orientation – a demonstrated desire to wow our customers!
  • Detail oriented
  • Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function.
  • The ability to work effectively as part of a team
  • Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service
  • Strong communication skills

What are the perks of the job?

  • Opportunities to additionally earn monthly and annual Team bonuses
  • Best in industry discounts and special purchase opportunities
  • A comprehensive flexible benefits package
  • Pension and Group Rrsp Programs that grow with you
  • A modern, digitally advanced workplace
  • A coach committed to supporting the achievement of your personal career goals
  • A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council

As the leading luxury menswear retailer in Canada, you can count on Harry Rosen to keep you looking and feeling sharp. In business for over 65 years, we are proud to be recognized as one of the 10 Best Managed companies in Canada.

Our team is driven to inspire and grow, readily embracing change and technology. With a flexible growth model, we are dedicated to supporting our clients’ needs—whether it be in store, online, or through various curation services.

Harry Rosen’s professional work environment is designed to support and invest in the success of our associates, as many become the creative leaders of tomorrow. We focus on building long-term relationships with our staff, our customers, and our partners. The reason why our associates choose to build long-term careers with our company? Simply put, because we care. It’s in our DNA to recognize, promote, and reward exceptional work ethic and talent.

Copied
Customer Service Representative
Harry Rosen
Vancouver
Apply with the resume on file?
See Your Resume On File
Click "Choose Files" to attach your MS Word or PDF Resume*
Maximum file size: 2 MB
Save Resume for future use?
Will overwrite existing
Current or Most Recent Company*
Current or Most Recent Title*
Optional Info (but suggested)
Candidate Summary
Pitch yourself to the employer with a brief snapshot of your qualifications. 2-3 sentences suggested, 150 words max.
Save summary for future use?
Will overwrite exsting
Compensation Expectations
Optional, but suggested
Required Application Questions
From the employer
Question 1 From Employer:
Question 2 From Employer:
Question 3 From Employer:
Customer Service Representative
Vancouver

Apply as Guest

If you already have an account, please login first

Click "Choose Files" to attach your MS Word or PDF Resume*
Maximum file size: 2 MB
First Name*
Last Name*
Email*
Phone*
Confirm Email*
Current or Most Recent Title*
Current or Most Recent Company*
Required Application Questions
From the employer
Question 1 From Employer:
Question 2 From Employer:
Question 3 From Employer:
Optional Info (but suggested)
Candidate Summary
Pitch yourself to the employer with a brief snapshot of your qualifications. 2-4 sentences suggested, 250 words max.
Compensation Expectations
Optional, but suggested
Please allow a few seconds for your application to submit