Regional Manager, Midwest

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Regional Manager, Midwest, to join its Retail leadership team. The Regional Manager is responsible for maximizing sales and achieving company business objectives for all Marc Jacobs stores within their respective region.

Responsibilities:

• Lead, inspire and motivate a Team of Store Leaders to deliver high performance in line with the company’s expectations and standards both qualitatively and quantitatively.
• Engage in clear and consistent communication with the Store Teams and Corporate Partners to align with operational & performance expectations and identify opportunities.
• Partner with the VP of Retail & HRBP on the Business Operations & People strategies to achieve the sales expectations for the Region.
• Lead the performance management process (KPIs on Performance, CRM, Client Experience…) defined for each Store and follow up with the Store Directors in partnership with the appropriate Corporate Partners.
• Partner with Global Training to define and deploy a proper Sales & Client Experience training strategy.
• Partner with Human Resources and Store Leaders on talent development through the coaching of existing teams and the creation of succession plans, identifying and growing top Talents both internally and externally.
• Manage operational execution (policy & procedure) and ensure that Loss Prevention policies and practices are being followed within the region.
• Ensure all stores with region are visually maintained to company visual and merchandising guidelines
• Ensure all stores within region are held accountable to best-in-class operating standards and cleanliness expectations
• Actively participate in all commercial activities and proactively proposes new ideas to improve business metrics and employee experience.
• Challenge the status quo and taking a stand to deliver outstanding results
• Contribute analysis and feedback regularly to VP and cross-functional business partners on regional performance and action plans.
• Visit markets in the region regularly, up to 75% travel required. Includes travel to New York for corporate meetings and events.

Qualifications:

• 7+ years of retail management experience, with at least 5 years managing multiple retail locations
• Demonstrated leadership ability
• A strong track record of developing and achieving clientele activity
• Excellent organizational and project management skills
• Resourceful, flexible and ability to problem solve in a timely manner
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• Ability to build and maintain relationships with key business partners – collaborating across multiple teams (HR, Store Operations, Merchandising, Legal, etc.)
• High level of ethics, values, integrity, and trust
• Proficient in Microsoft Excel and PowerPoint
• Great verbal and written communication skills; excellent presentation skills