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BROBSTON GROUP

Market:FL - Miami
Industry Segment:Luxury Watches and Jewelry
Category:Operations
Seniority:Associate
Job Type:Full time

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.

Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.

The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Position Overview

The Retail Performance VIE reports to the Director Retail Performance & Learning and collaborates with corporate, regional markets and store leadership teams to improve retail performance and retail excellence across the market. The Manager of Retail Performance monitors and reviews the performance of each store and partners with the Director Retail Performance & Learning, as well as Store leadership to enhance performance across sales, client experience, store and team productivity.

Drive Retail Performance

  • In collaboration with the Director, utilize data to help build the stores performance goals and in partnership with the Retail leaders continuously review & drive performance across sales, retail KPIs, non-selling activities
  • In partnership with the Director, Finance and HR provide analysis on FTE planning, productivity & optimization with the ultimate goal of delivering service excellence through an elevated Client experience.
  • Support training and development initiatives by identifying skill and knowledge gaps in order to drive actions and learning strategies to support agile business needs.
  • Ensure each store is equipped with a 360 vision of the business which continuously supports elevating the in store Client Experience.
  • Take a proactive role in regional projects and execute business initiatives including but not limited to: store incentives and/or retail specific projects when required.

Drive Retail Excellence

  • Monitor operational performance of all store operations inclusive of inventory flows and accuracy, team operational productivity, stock organization and training through information gathering and organization in order to make recommendations on action plans to drive operational excellence
  • Analyze and monitor individual store stock productivity, driving optimal operations inclusive of scheduling, timely deliveries, organization of teams to deliver exceptional Client Experience FOH & BOH with strong partnership across regional departments and store teams.
  • Identify where there is the need for innovative action plans with the Director, Store teams and functional departments (as appropriate) to minimize operating costs and operational risks.
  • Monitor consistency in addressing guidelines and customer’s needs and the retail excellence in leveraging the retail standards, such a VOC, mystery shopping, uniforms etc.

Lead Retail Projects

  • Animate the Team Managers and CA Retail Latam community in partnership with all Retail Leaders in the region.
  • Drive new tools and coordinate store issues follow up with IT.(i.e. lead new release, training, issues).
  • Provide data that clearly presents business practices and provide feedback on current policies & procedures.

Required Qualifications

  • Demonstrates agility and adaptability to a changing market and competitive environment
  • Experience in gathering, analyzing and interpreting data as it relates to business performance and metrics
  • Uses a proactive approach to capturing opportunities and problem solving
  • Fosters and promotes a collaborative approach
  • Identifies opportunities of growth in each store to increase overall market performance
  • Offers support and knows how & when to seek assistance
  • Encourages dialogue and welcomes diverse points of view
  • Asks questions and seeks to understand alternative perspectives
  • Learns from successes as well as set-backs
  • Welcomes being challenged and is open to changing their mind
  • Supports diversity and embraces differences
  • Implements client and people centric solutions
  • Proactively seeks feedback and recommendations from Clients & others
  • Effectively communicates the ‘why’
  • Inspires others to be agents of change
  • Adapts quickly and remains positive and solution focused
  • Confident in taking initiative and identifying the appropriate course of action

MarketFL - Miami
Industry SegmentLuxury Watches and Jewelry
CategoryOperations
SeniorityAssociate
Job TypeFull time

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.

Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.

The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Watches and Jewelry
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No longer accepting applications

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Retail Performance, VIE Program
Tiffany & Co.
Miami
Luxury Watches and Jewelry
Full time
Posted 1 year ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Tiffany & Co.

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.

Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.

The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.

No longer accepting applications

Retail Performance, VIE Program

Posted 1 year ago
Miami
Market: FL - Miami
Industry Segment: Luxury Watches and Jewelry
Category: Operations
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Retail Performance, VIE Program
Tiffany & Co.
Miami
Luxury Watches and Jewelry
Full time
Posted 1 year ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Tiffany & Co.

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.

Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.

The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.

Retail Performance, VIE Program

Tiffany & Co.

Miami

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Tiffany & Co.
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Miami

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