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BROBSTON GROUP

Customer Service Representative

Posted 2 weeks ago
Montreal
Market: QC - Montreal
Industry Segment: Department Stores, Luxury Menswear
Category: Customer Service
Seniority: Associate
Job Type: Full time
Pay Range:

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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Customer Service Representative
Harry Rosen
Montreal
Department Stores, Luxury Menswear
Full time
Posted 2 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Here is what we are looking for:

  • Demonstrated interest in technology and how to use technological innovations to support the retail customer service function
  • A passion for inspiring repeat customers by creating exceptional customer experiences online and in-store
  • Attention to detail
  • A candidate who can achieve the objectives; who can work individually and be part of a team.

Our commitment to our associates:

We are a long term relationship builder with our customers and associates. It’s no secret that Harry Rosen enjoys a low staff turnover rate compared to its competitors. Our associates choose to stay and build long-term careers with our company because we recognize, promote and reward exceptional talent with:

  • A modern, technology-driven work environment
  • A competitive compensation program
  • A collaborative environment supported by monthly bonus opportunities for teams
  • An internal policy to be promoted from within
  • Superior computer and face-to-face training opportunities
  • Reimbursement for formalized education and ongoing support from your assigned coach/director
  • Discounts and special offers on clothing throughout the year
  • A generous (flexible) benefits plan including a retirement program and three weeks of paid vacation after your first year of employment

About Harry Rosen

As the leading luxury menswear retailer in Canada, you can count on Harry Rosen to keep you looking and feeling sharp. In business for over 65 years, we are proud to be recognized as one of the 10 Best Managed companies in Canada.

Our team is driven to inspire and grow, readily embracing change and technology. With a flexible growth model, we are dedicated to supporting our clients’ needs—whether it be in store, online, or through various curation services.

Harry Rosen’s professional work environment is designed to support and invest in the success of our associates, as many become the creative leaders of tomorrow. We focus on building long-term relationships with our staff, our customers, and our partners. The reason why our associates choose to build long-term careers with our company? Simply put, because we care. It’s in our DNA to recognize, promote, and reward exceptional work ethic and talent.

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Customer Service Representative
Harry Rosen
Montreal
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Customer Service Representative
Harry Rosen
Montreal

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