Overview:

We are looking for a Selling Supervisor with experience in the luxury fashion industry to help lead our team. The ideal candidate will have a strong understanding of fashion trends and a passion for luxury brands. They will be responsible for providing excellent customer service, promoting our products to drive sales, and manage the team.

Responsibilities

Sales and Customer Service

• Provides clients advice and knowledge that they may not have realized they needed.
• Exhibits behaviors that supports KPI goals.
• Educates self and client on brand and merchandise.
• Makes every client interaction a personal and seamless experience.
• Provides clients advice and knowledge that they may not have realized they needed.
• Meet company’s sales plan for individual sales and achieve store goals set by the corporate office.
• Consistently ensure customers are number one store priority.
• Assist sales associates in suggesting additional merchandise to clients.
• Provide product knowledge training and development.
• Review and correct selling floor coverage as needed on a continuous basis.
• Support sales by contributing feedback with regard to the merchandise.

Client Development

• Cultivates the client relationship through personalized connection.
• Acquires and builds client base primarily through forming relationships with new clients and retaining/building spend of existing clients.
• Ability to strategize own business and be self‐motivated; takes initiative to increase individual productivity.
• Utilizes digital tools to connect with clients, serve their needs, and follow up as necessary.
• Develops a luxury client interested in attending unique events.

Teamwork

• Partners with others to provide the best client experience.
• Actively creates a positive work environment through teamwork and collaboration.
• Maintains positive working relationships throughout the company.
• Assists in all operational tasks while actively maintaining  selling floor.

Qualifications:

• 5+ years of experience in the luxury fashion industry.
• Strong knowledge of fashion trends and luxury brands.
• Excellent customer service skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Ability to work flexible hours, including weekends and evenings.
• Strong organizational and time management skills.