Van Cleef & Arpels was born in Paris’ place Vendôme in 1906, following Alfred Van Cleef’s marriage to Estelle Arpels in 1895. For over a century, their names have graced some of the finest High Jewelry ever created. Over the years, the Maison has remained faithful to a highly distinctive style characterized by creativity, refinement, poetry and enchantment. Whether inspired by nature, couture or the imagination, its collections evoke a timeless world of harmony and beauty. Today, this heritage is perpetuated by all those who contribute to Van Cleef & Arpels’ excellence.
As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.
Role Overview
The Client Development Manager is responsible for developing and implementing a client strategy in the Northeast region’s boutiques, by rolling out the loyalty programs developed by Corporate, installing the Regional Director’s strategies, and supporting the sales team in enhancing their client outreach. This person will be responsible for continuing to build a service-oriented boutique environment, rolling out CRM initiatives as well as analyzing their business impact. The Manager relays the Maison’s Client Development vision to their region of responsibility and brings forward the region’s needs and feedback. This role reports to the Regional Director and is based out of New York.
Responsibilities
The Client Development Manager defines and rolls out the Region’s yearly client development action plan in line with the vision and priorities of the Regional Director and collaborates with Boutique Directors and Sales Managers to build the development strategy for each store of the region, set client KPIs for the year and define action plans to achieve them and monitor results. This position also closely collaborates with the Corporate CRM team to understand the Region’s database and identify opportunities. The Client Development Manager will support the on-going education of the Sales Associates on the evolution of their client base, set objectives for different client segments and assist with opportunities for key moments throughout the year.
The Client Development Manager is responsible for ensuring proper roll out of all Loyalty programs and CRM initiatives in the different boutiques of the region in collaboration with Store Management, Sales Associates, and the Corporate CRM team. Additionally, the role collaborates with management and the corporate office to decide on gifting campaign strategies, liaise with the CRM team to offer feedback, report ROI, and suggest new gifting. Additionally, this role is responsible for building guest lists for events and presentations. The Client Development Manager must comply with confidentiality and security guidelines as well as comply with all template requests from headquarters.
Qualifications
Currently, we are not sponsoring work visas. Applicants must have valid work authorization for employment in the USA.
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
More than a job…it’s an experience!
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.
The recruitment process:
Please complete an application on the Richemont Career Site.
Selected candidates will be contacted by the HR team for an interview.
#Bloom with VCA
Expected Salary Range: $90K – $105K
Salary will be negotiated based on relevant skills and experience.
Van Cleef & Arpels was born in Paris’ place Vendôme in 1906, following Alfred Van Cleef’s marriage to Estelle Arpels in 1895. For over a century, their names have graced some of the finest High Jewelry ever created. Over the years, the Maison has remained faithful to a highly distinctive style characterized by creativity, refinement, poetry and enchantment. Whether inspired by nature, couture or the imagination, its collections evoke a timeless world of harmony and beauty. Today, this heritage is perpetuated by all those who contribute to Van Cleef & Arpels’ excellence.
As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.
As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.
Van Cleef & Arpels was born in Paris’ place Vendôme in 1906, following Alfred Van Cleef’s marriage to Estelle Arpels in 1895. For over a century, their names have graced some of the finest High Jewelry ever created. Over the years, the Maison has remained faithful to a highly distinctive style characterized by creativity, refinement, poetry and enchantment. Whether inspired by nature, couture or the imagination, its collections evoke a timeless world of harmony and beauty. Today, this heritage is perpetuated by all those who contribute to Van Cleef & Arpels’ excellence.
As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.
As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.
Van Cleef & Arpels was born in Paris’ place Vendôme in 1906, following Alfred Van Cleef’s marriage to Estelle Arpels in 1895. For over a century, their names have graced some of the finest High Jewelry ever created. Over the years, the Maison has remained faithful to a highly distinctive style characterized by creativity, refinement, poetry and enchantment. Whether inspired by nature, couture or the imagination, its collections evoke a timeless world of harmony and beauty. Today, this heritage is perpetuated by all those who contribute to Van Cleef & Arpels’ excellence.
