fbpx

Director of E-Commerce

Best Luxury Fashion Recruiters

Director of E-Commerce

April 19, 2021
The Director of E-Commerce will manage the Brand website and implement innovative Digital marketing campaigns to maximize revenue, profit and increase customer satisfaction through a better shopping experience.
Working closely with Merchandising, Inventory Planning, Information Technology, and Creative, the E-Commerce Director is responsible for driving the e-commerce business. They are tasked with all promotion planning, site store functionalities, including proper management and display of product assets, internal functioning of site tools, and creating a look and feel that conveys the overall brand position. This individual will also develop strategies to utilize e-mail, affiliate partnerships, paid and natural search and other forms of digital marketing to drive demand and ROI.
This position will direct and train a team.
Responsibilities
  • Understand site and digital marketing performance and track web demand by product/category to make the necessary adjustment to the upcoming e-merchandising and digital marketing plans.
  • Work closely with Merchandising, Inventory Planning, and Creative Services to develop brand driven emails, homepages and social campaigns to drive key products, trends, and themes that support business initiatives.
  • Make recommendations based on data analysis and usability testing to improve the customer experience and optimize demand, margin, and conversion.
  • Maximize online revenue and ROI generated by digital marketing programs by increasing customer retention and acquiring customer within acquisition cost goals.
  • Lead, coach and develop e-commerce and digital marketing team.
  • Perform external analysis of industry trends in e-commerce, competitor initiatives, and consumer needs through primary and secondary research methods.
  • Attend product review meetings to clearly understand the brand positioning and how to translate to optimized website performance.
  • Identify business opportunity and risks through analyzing sales and marketplace information.
  • Partner with Digital Marketing SMEs on content-related SEO and SEM efforts for the brand.
  • Perform other duties, as needed.
About the contributor

Related posts

September 24, 2021
Stylist

This position is for a highly experienced stylist to join the team. » Read More

Stylist
September 23, 2021
Client Advisor Sawgrass Mills

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our Atlanta Phipps Plaza Boutique. We are seeking an exceptional Client Advisor with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand.» Read More

Client Advisor Sawgrass Mills
September 23, 2021
Client Advisor Woodbury Commons

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our Beverly Hills Rodeo Drive boutique.» Read More

Client Advisor Woodbury Commons
July 16, 2021
Assistant Manager

The primary responsibility of the Sales Lead is to Support Management in general operations of the store to ensure a great customer experience and maximum profitability.
Essential Functions:
• Supervises associates engaged in all selling and operational activities, including inventory management, ringing POS transactions, and in performing services for customers.
• Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
• Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
• Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
• Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
• Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
• Supports and administers receipt and dispatch of inventory and supplies according to company policy.
• Models selling expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Builds and maintains a solid customer following through building loyalty and clienteling.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
• Participates in and facilitates visual directives including execution of planograms and merchandise replenishment.
• Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
• Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
• Other duties as assigned/required» Read More

Assistant Manager
July 16, 2021
Sales Supervisor

The primary responsibility of the Full Time Sales Supervisor is to Support Management in general operations of the store to ensure a great customer experience and maximum profitability.» Read More

Sales Supervisor

Resume Services

Packages available exclusively for luxury goods professionals, delivered by an experienced luxury leader.

Jobs Marketplace

1000's of luxury industry jobs in the US and Canada.

share with :-

Copied

Director of E-Commerce

April 19, 2021
About the contributor
Copied

Recent Articles

Career Growth: How-to

February 27, 2023

William Brobston

While we all expect different things from our working life, at some point most of us are looking for advancement. I speak with many professionals looking to grow. I want to share some insights into building your path for growth, some successful and unsuccessful strategies, and when it might be time to make a change.» Read More

Top 4 Fashion Resume and LinkedIn Services

February 13, 2023

William Brobston

In the highly competitive fashion industry, having a strong resume and LinkedIn profile can be the difference between landing your dream job and missing out on opportunities. But with so many resume and LinkedIn services available, it can be difficult to know which ones are worth your time and money. To help you make an informed decision, we’ve compiled a list of the top 5 fashion resume and LinkedIn services that are guaranteed to help you stand out from the competition.» Read More

Best Resource for your Fashion Resume

January 6, 2023

William Brobston

Welcome to the premier resource for fashion and jewelry industry professionals seeking to elevate their resumes.» Read More

INSTAGRAM POSTS