No longer accepting applications

Sales Consultant

Posted 2 weeks ago
Market: ON - Toronto
Industry Segment: Department Stores, Luxury Fashion, Luxury Menswear
Category: Retail Sales
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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Sales Consultant
Holt Renfrew
Department Stores, Luxury Fashion, Luxury Menswear
Full time
Posted 2 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

The Sales Consultant develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Delivering extraordinary service requires each Sales Consultant to have expertise about the product in their home department and products throughout the store. Sales Consultants aspire to sell a minimum of $1MM per year and are on full commission which makes their earnings potential unlimited. Upon reaching a volume of $1MM, Sales Consultants are equipped with additional clienteling and customer development tools.

Specific responsibilities include (but are not limited to) the following:

  • Sell the entire store and wardrobe customers from head to toe
  • Develop long term customer relationships by engaging customer
  • Cultivate new customers and introduce to Holt Renfrew
  • Keep abreast of fashion and style trends and translate this information into advice for clients
  • Focus on the customer – who they are, what they like/dislike, determine needs and preferences, etc.
  • Demonstrate product and style expertise, specifically how it will help satisfy the customer’s needs
  • Perform floor recovery, visual merchandising, price change, and related sales support tasks
  • Comply with all Health & Safety policies and requirements
  • Perform other duties, as assigned

The ideal candidate:

  • Proven ability to exceed sales targets
  • Knowledgeable of wardrobing and styling techniques
  • Expertise in establishing customer relationships which translate into sales; is empathetic
  • Skilled at the emotional aspects of a sale; connects with customers and leverages relationships
  • Highly collaborative; working with and through others in a team-oriented environment
  • Entrepreneurial, competitive, self confident, and self-motivated
  • Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
  • Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
  • Minimum of three or more years experience in a commission sales environment
  • Prior retail sales experience in a luxury environment preferred

The measures of success:

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients

About Holt Renfrew

Holt Renfrew is considered Canada’s fashion and lifestyle retailer.

Founded in Quebec City in 1837, Holt Renfrew is renowned for unparalleled retail experiences and is Canada’s hub for the world’s best fashion and beauty brands. Recognized as a leader in personal service and experiences, the company’s mission is to empower self-expression and ignite positive change along with overarching commitments to sustainability and diversity and inclusion.

With seven stores across Canada, including four in the Greater Toronto Area, plus Montreal, Calgary, and Vancouver, customers can also experience Holt Renfrew’s offerings via holtrenfrew.com.

Holt Renfrew was acquired by the Weston family in 1986 and continues to be privately and Canadian-owned as part of the Selfridges Group. Visit us at www.holtrenfrew.com.