Sales Support Assistant – Designer RTW

Posted 7 days ago
San Francisco
Market: CA - San Francisco
Industry Segment: Department Stores, Luxury Fashion, Luxury Menswear
Category: Retail Sales
Seniority: Assistant
Job Type: Full time
Pay Range: $26.00 - $30.00/hour

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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Sales Support Assistant – Designer RTW
Neiman Marcus
San Francisco
Department Stores, Luxury Fashion, Luxury Menswear
Full time
Posted 7 days ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary Statement:

The Sales Support Assistant, is responsible for creating/maintaining merchandise organization and administrative day-to-day tasks to support operational excellence and an elevated store environment with the goal of improving the associate and client experience.

Responsibilities & Duties

  • Processes, tracks, and follows up on special orders and repair requests; communicate status to client advisors.
  • Assists with special events / Made to Measure / truck shows; processes and reconciles necessary invoices and client orders.
  • Responsible for checking in / receiving new merchandise (includes ticketing, back stock organization) per division requirements.
  • Per guidance and direction of Group/Sales Manager or Assistant Sales Manager, place productand merchandise in the specified area of the dept
  • Based on changes in business priorities, complete necessary merchandise placements to ensuremerchandise standards are followed
  • Processes damages, reticketing, mark out of stocks and RTVs.
  • Complete markdowns; signs and moves product once marked.
  • Demonstrates operational skills by keeping track of daily reports and SPIFF entries, and checkingreceipts; ensures department and stockroom controls are being executed


  • Prior retail experience preferred
  • High School Diploma or GED preferred
  • Strong attention to detail
  • Ability to shift focus quickly depending on business objectives
  • Demonstrated ability to work autonomously and ability to have flexibility with competing task
  • Excellent oral and written communication skills
  • Proficiency with MS Office Product Suite preferred
  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10pounds
  • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays


Passion for Business

  • Collaborates with coworkers by exhibiting positivity, resourcefulness, and qualities of a team player
  • Effectively communicates both verbally and non-verbally with others
  • Inspires trust and dependability
  • Supports daily department operations

Passion for Business

  • Demonstrates perseverance and resilience when faced with business challenges or opportunities
  • Understands how individual work contributes to general department and company goals
  • Prioritizes tasks and uses effective time management practices to meet established deadlines
  • Completes work in an accurate and organized way

Passion for Personal Growth

  • Conveys energy and enthusiasm for NMG and personal work
  • Responds to unexpected changes in work environment with creativity and resilience
  • Establishes and upholds high personal standards for individual work and environment
  • Maintains a customer-centric mentality versus a solely store-centric one

This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Additional Information

  • Posting Date: Apr 5, 2023
  • Overtime Status: Non-exempt
  • Job Notice: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.

About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.