Loss Prevention Investigator

Your Role

As a Loss Prevention Investigator, you will be working as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud, reporting to the Assistant Loss Prevention Manager and Senior Retail Performance and Store Operations Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits.

What You’ll Do

• Maintain the general safety of customers, employees, and the store
• Assess and assist in emergency situations
• Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
• Conduct external and internal investigations, documenting all loss prevention incidents properly
• Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
• Reduce and control loss of inventory through audits, training, and education
• Support and participate in store operations programs
• Maintain a high level of integrity and confidentiality

What You Bring

• A customer focused mindset
• The ability to make, and be accountable for, decisions in a fast-paced environment
• Strong leadership, organizational skills, as well as effective verbal and written communication skills
• Teach, train, and influence associates at all levels
• Basic computer, time management, and conflict management skills
• Investigative and analytical skills
• Respond appropriately to changes in direction or unexpected situations
• The ability to work a flexible schedule based on business needs
• High school diploma or GED

Inclusive Benefits

• Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, and children
• Flexible Spending Account for eligible medical and dependent (day care) expenses
• Disability Benefits, including Short-Term Disability providing income replacement up to 26 weeks
• 16 weeks Paid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000
• Paid Time Off, including 6 paid holidays, 1 week in first year and then 2 weeks of vacation, 7 sick days, and 2 personal days per full year of service
• Retirement Savings Plan (401K) with NMG matching and $20,000 Term Life Insurance paid by NMG with additional voluntary coverage available
• Financial Solutions, including Credit Union membership, pay advances via PayActiv, tuition reimbursement, and scholarship opportunities
• NMG Associate’s Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
• NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG ’s All Heart Program
• Personal and Professional Development Opportunities with 16,000+ online learning opportunities, including NMG ’s Fashion Your Future, LinkedIn Learning, MasterClass, BetterUp, Connected Leaders Academy, 9 Associate Community Networks, and additional personalized learning experiences
• NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving

Additional Information

• Posting Date: May 5, 2023
• Overtime Status: Non-exempt