Quality Coordinator

Posted 2 weeks ago
Market: NJ - Central
Industry Segment: Luxury Fashion, Luxury Menswear
Category: Supply Chain and Logistics
Seniority: Coordinator
Job Type: Full time
Pay Range: $18-19/hour

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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Quality Coordinator
Louis Vuitton
Luxury Fashion, Luxury Menswear
Full time
Posted 2 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description


The Quality Coordinator must be able to complete required tasks with safety, efficiency and customer service mindset while still meeting deadlines. Under the direction of the Logistics Supervisor/Manager the Logistics Coordinator I, will be part of the team that is accountable to facilitate departmental needs in shipping, warehouse, and product assessment, and mastered one of the three essential functions within the supply chain and logistics department.

Essential Functions


  • Pack finished goods or spare parts to be shipped in appropriate boxes.
  • Prepare shipment documentation.
  • Ensure availability of shipping supplies.
  • Move pallets from the shipping area to shipping docks
  • Keep the shipping area clean and organized.
  • Ensure each shipment is secure and accurate.
  • Take immediate action to correct discrepancies found internally and externally.
  • Ensure the process and method used are accurate and efficient throughout the day.
  • Ensure the department manager is apprised of issues or concerns.
  • Meet the daily shipping goal.


  • Receive spare parts and integrate them to warehouse.
  • Pick and match spare parts to repair order and sales order.
  • Integrate spare parts returns to warehouse.
  • Perform basic warehouse processes (create location, cycle counts, etc.).

Product assessment

  • Manage and process all incoming client repairs within given lead time.
  • Meet daily goal to help reach 94% efficiency.
  • Follow SOP to open shipments in K & N area.
  • Assess incoming repairs to determine (Condition, Reparability/non Repairable, Authenticity, Free of charge repair)
  • Communicate with Customer Service Coordinators to report feedback on received shipments and ensure performance results or issues are relayed to stores.
  • Communicate with floor supervisors and/or artisans concerning any technical questions.
  • Communicate incorrect/missing data and/or technical questions to the Logistic Supervisor.
  • Generate quotations to recommend additional repairs and or needed repairs for client’s request.
  • Work closely with quality manager to communicate incoming quality issues or possible customer exchanges.
  • Check individual quality performance report daily to correct errors.
  • Participate in cross-training needs to assist in shipping department and or warehouse when needed.
  • Participate in improvement projects within the company.
  • Make recommendations to improve processes.

Minimum Job Requirements (Education, Knowledge, Skills, and Abilities)

  • Minimum education required: High School Diploma or GED
  • Excellent organization and time-management skills
  • 1-2 years basic computer, 10-key data entry
  • Microsoft Excel preferred
  • Good communication skills, written and oral
  • Ability to pull or push up to 25 lbs.
  • Ability to work well under pressure
  • Must be able to work overtime as required by the demands of the business.
  • Must be able to accomplish multiple tasks and respond quickly and effectively to changes in priorities.
  • Bilingual: English, Spanish is a plus
  • Team Player

Additional Information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

About Louis Vuitton

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create… Every journey is unique. Today, Louis Vuitton invites you to discover your own.