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BROBSTON GROUP

Client Advisor – Stone Island

Posted 5 days ago
New York
Market: NY - New York
Industry Segment: Luxury Fashion, Luxury Menswear
Category: Retail Sales
Seniority: Associate
Job Type: Full time
Pay Range: $15.00 - $23.00/hour.

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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Client Advisor – Stone Island
Moncler
New York
Luxury Fashion, Luxury Menswear
Full time
Posted 5 days ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Delivers on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely. As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client.

Responsibilities:

Clienteling

  • Collects Client s valuable information throughout the journey
  • Proactively engages in 1to1 activities to nurture the relationships with Clients

Product Knowledge

  • Has strong knowledge of the collection
  • Provides insights on fabrics and products specificities

Business

  • Drives Sales, achieving individual results and contributing to the team ones
  • Maximizes sales opportunity leveraging crossselling

Operations / Stock Management

  • Supports BOH organization and procedures implementation as well as replenishment / transfer activities
  • Supports the maintenance of the store s visual merchandising standards
  • May have opening and closing responsibilities

Requirements (Experience & Skills):

  • At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses – Experience in Luxury and Contemporary Retail environment is a plus
  • Client service and commercial mindset
  • Trustworthiness, attendance, flexibility, agility, attitude for teamwork
  • Fluency & sophistication in local language, proficiency in English – additional languages is a plus
  • Good image and look coherent with the Brand style
  • Openness to new technologies

For individuals assigned and/or hired to work in New York City, Stone Island includes a reasonable estimate of the hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications

About Moncler

The Moncler brand was created in 1952 in Monestier-de-Clermont, a small village in the mountains near Grenoble, aiming at creating padded sleeping bags and tents for the mountain. A few years later, in response to the needs of its employees working at high altitudes, the Company produced the first down jacket for extreme climates. This vocation to protect from the cold has evolved over the years becoming a global phenomenon and a sporting luxury icon.

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