Sales Associate, GV Sawgrass Mills – Sunrise

Responsibilities include:

• Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike
• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Handling customer’s repairs and advising clients about best fit of pieces

Experience & Key Competencies:

• Minimum of two years’ experience in retail environment – luxury experience preferred.
• Full understanding of specialty retail, including how to effectively clientele.
• Computer skills including operation of retail point of sale system, Word, Excel and email.
• Ability to thrive within a high paced environment, multi-tasking with ease while maintaining a balance of daily responsibilities.
• A positive, outgoing, high energy personality that is entrepreneurial and sales focused.