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BROBSTON GROUP

Stylist

Posted 5 days ago
Cabazon
Market: CA - Cabazon
Industry Segment: Luxury Fashion
Category: Retail Sales
Seniority: Associate
Job Type: Full time
Pay Range: $17 - $26/hour

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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Stylist
Chloé
Cabazon
Luxury Fashion
Full time
Posted 5 days ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Role Overview

A Chloe Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.

Responsibilities

Consider the importance/frequency in which these are performed when listing. Duties less than 5% of overall time should be combined.

  • Essential duties (daily and occasional)
  • Direct reports and business areas to cover
  • Relationships:Clients/Co-workers/Management/Vendors
  • Other tasks and duties as requested by manager.

A Client Relationship Owner

  • Delivers exceptional customer service and takes pride in developing long-term relationships
  • Is aware of CRM targets and actively engages in all actions to reach them
  • Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe
  • Consistently captures client data and takes notes of all qualitative information
  • Knows their portfolio of customers, and in particular, the VVICs and VICs they handle

An Omnichannel Business Partner

  • Has the ability to offer excellent customer service and delivers strong business performance
  • Uses all omnichannel services available to grow sales
  • Is aware of store and individual sales and KPIs targets and actively engages in all actions to reach them
  • Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO
  • Consistently works to achieve given sales, KPIs and CRM targets
  • Is aware of local trading environment and competitors’ activities

An Operations Excellence Supporter

  • Ensures impeccable store environment, BOH, and grooming at any time of the day and supports colleagues and managers
  • Proactively informs SM/ASM of any structural repair needed in store to always ensure a luxurious environment
  • Implements all guidelines related to store and BOH management and participates in inventories
  • Supports after sales clients and follows up to ensure impeccable after sales service
  • Complies with established Richemont policies and standards

About Chloé

The Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who wanted to liberate women’s bodies from the stiffly formal fashion of the time through a luxury ready-to-wear offering. For almost 70 years, Chloé has been inspiring femininity by designing fashion collections and accessories, crafting stories and sharing experiences.

Our founder’s forward-looking vision of femininity continues to inspire our long-term commitment to support the advancement of women. Women moving forward. For a fairer future. This is our purpose guiding all we do. Today, our ultimate goal is to create beautiful products with meaningful impact for people and for the planet.

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