Beauty Advisor – Bloomingdales

Role Purpose:

Your mission will be to act as the “La Prairie” expert in our partnering location at Bloomingdales 59th Street New York. You will be providing courteous and high quality service to customers, building a loyal customer base, developing new clients, and meeting or exceeding sales goals.

Main Accountabilities:

• Maintain counter of 1
• Drives retail sales by achieving/ exceeding the established daily, weekly and monthly sales goals
• Provide customer service to exceed customer expectations
• Assumes responsibility for each customer through opening, servicing, closing and follow up
• Performs cosmetic makeovers and consultations; handles skincare as well as color/fragrance consultations and applications
• Maintains a high level of product knowledge; educates customers on products and new items
• Recruits and services customers by making appointments and phone calls and sending emails through store clienteling system
• Keeps current on upcoming special events, product information and general business information
• Manages and maintains all samples at counter. Tester replenishment, counter cleanliness
• Receives and processes cash and credit card payments
• Enterprising/Problem solver

Knowledge, Skills and Experience:

• A minimum of 3 years of cosmetics/skincare sales experience
• Superior customer service skills
• Demonstrated ability to meet or exceed sales goals
• Demonstrated knowledge of products and services; ability to use knowledge to inspire customers to make purchases
• Experience in and success in prospecting for and developing new clientele
• Ability to work as a team player in a fast paced environment, handling multiple priorities and quickly learning new products and procedures
• Highly dependable; flexible to work various schedules and some holidays
• Fluent in Mandarin a plus
• Luxury sales experience
• Receptive to direction and flexible to change
• Expertise with WeChat and Social Media
• Retailer position hourly +3% on personal commission
• +1% override for Counter Manager responsibilities
• Competitive salary based on experience
• Signing incentive to start at once