As the Store Manager, you will play a pivotal role in upholding our reputation for luxury and excellence. Leading a dedicated team of 6, you will manage our $5 million business, ensuring exceptional service and a memorable shopping experience for our discerning clientele.
Key Responsibilities:
Leadership & Team Management:
- Lead, motivate, and develop a team of 6 to achieve exceptional performance.
- Foster a positive and inclusive work environment that encourages growth and excellence.
Sales & Business Management:
- Drive sales to achieve and exceed the annual $5 million business target.
- Analyze sales data and market trends to develop effective strategies for business growth.
- Manage inventory, ensuring availability of products and effective stock management.
Customer Experience:
- Uphold the highest standards of customer service, ensuring a luxurious and personalized shopping experience.
- Build and maintain strong relationships with high-profile clients and key stakeholders.
Operational Excellence:
- Ensure smooth day-to-day operations of the store, including staffing, scheduling, and budget management.
- Implement and oversee compliance with company policies and procedures.
Brand Ambassador:
- Embody and promote the brand ethos, enhancing brand visibility and prestige.
- Organize and participate in events and promotions to elevate brand awareness.
Qualifications:
- Minimum of 8 years of leadership experience in luxury retail management.
- Proven track record in managing a high-volume business, preferably in the luxury sector.
- Strong business acumen with an ability to analyze sales data and market trends.
- Exceptional leadership skills with experience in team development and motivation.
- Excellent communication and interpersonal skills.
- Passion for luxury fashion and commitment to delivering outstanding customer service.
