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Market:FL - Tampa
Industry Segment:Home Decor and Furniture
Category:Customer Service
Seniority:Supervisor
Job Type:Full time
Budget: $63,000 - $80,000 annually

Restoration Hardware is the world’s leading luxury home furnishings purveyor, offering furniture, lighting, textiles, bathware, decor, and outdoor, as well as products for baby and child.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary

As a Scheduling Leader, you will lead Rh’s vision and deliver operational excellence across all home delivery scheduling and related support functions. You will inspire, coach, and educate a team that plays an integral role in the continuous elevation of our customer experience.

Responsibilities

  • Live Our Vision, Values and Beliefs
  • Assess, coach, train, mentor and develop Scheduling Associates to perform at an optimal level
  • Strategically plan, direct and oversee daily workflow and deliverables across all functions
  • Elevate site-wide results through continuous assessment of key performance indicators
  • Align the Rh Home Delivery Scheduling experience to the luxury and world-class service experienced by clients in our Galleries
  • Drive associate performance improvement to ensure call quality and procedural expectations are met; preparing and delivering corrective actions to ensure compliance to standards as needed
  • Address and resolve escalated customer service issues in a timely and thorough manner

Requirements

  • 2+ years leadership experience in retail, logistics or customer service
  • Experience in a high-growth specialized retail environment or logistics services
  • Adept at hiring, training, coaching and executing all facets of employee performance
  • Passion for providing world-class service within the organization and to our customers
  • Proven ability to address and solve problems in a creative, innovative, timely, and decisive fashion
  • Strong time management, written, oral and multitasking skills
  • Expert knowledge in Microsoft Office and Google Suite
  • Physical Requirements: Spends time in an office environment; Work in a stationary position for extended periods of time

MarketFL - Tampa
Industry SegmentHome Decor and Furniture
CategoryCustomer Service
SenioritySupervisor
Job TypeFull time
Target Salary: $63,000 - $80,000 annually

Restoration Hardware is the world’s leading luxury home furnishings purveyor, offering furniture, lighting, textiles, bathware, decor, and outdoor, as well as products for baby and child.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Home Decor and Furniture
Single Page

No longer accepting applications

No data was found
Scheduling Leader, Home Delivery
Restoration Hardware
Tampa
Home Decor and Furniture
Full time
Posted 2 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Restoration Hardware

Restoration Hardware is the world’s leading luxury home furnishings purveyor, offering furniture, lighting, textiles, bathware, decor, and outdoor, as well as products for baby and child.

No longer accepting applications

Scheduling Leader, Home Delivery

Posted 2 months ago
Tampa
Market: FL - Tampa
Industry Segment: Home Decor and Furniture
Category: Customer Service
Seniority: Supervisor
Job Type: Full time
Pay Range: $63,000 - $80,000 annually

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Scheduling Leader, Home Delivery
Restoration Hardware
Tampa
Home Decor and Furniture
Full time
Posted 2 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Restoration Hardware

Restoration Hardware is the world’s leading luxury home furnishings purveyor, offering furniture, lighting, textiles, bathware, decor, and outdoor, as well as products for baby and child.

Scheduling Leader, Home Delivery

Restoration Hardware

Tampa

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Scheduling Leader, Home Delivery
Restoration Hardware
Confidential Company
Tampa

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