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Market:NY - New York
Industry Segment:Department StoresLuxury Fashion
Category:Human Resources
Seniority:Manager
Job Type:Full time
Remote? Hybrid

Founded in 1861 by brothers Joseph and Lyman Bloomingdale, Bloomingdale’s began as a single dry goods store in New York City. The brothers’ innovative approach of selling European fashions to the American public quickly caught on, and their store soon transformed into a full-scale department store, one of the first of its kind in the country. Over the years, Bloomingdale’s has evolved into an iconic brand known for setting retail trends and pushing the boundaries of fashion and luxury.

In the 1920s, Bloomingdale’s expanded to fill an entire city block, offering an unparalleled assortment of high-end items and establishing itself as a destination for discerning shoppers from around the world. The store continued to innovate by introducing a curated home department in the 1930s and pioneering the concept of designer shopping bags in the 1960s. Throughout its history, Bloomingdale’s has always maintained a commitment to style, creativity, and the highest level of customer service.

Today, Bloomingdale’s operates stores across the United States and even has a global presence through its online store, continuing to set standards in the retail industry. The brand has remained true to its roots, offering an array of designer merchandise and striving to create a seamless shopping experience that combines the best of online and in-store retail. With its long-standing reputation for excellence and innovation, Bloomingdale’s continues to captivate and inspire customers with its unique blend of upscale merchandise, personalized service, and fashion-forward insight.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary

The Senior Manager, Colleague & Labor Relations is a leader and role model actively deploying HR skills and expertise for the betterment of colleagues and the success of Bloomingdale’s. This role is a Colleague and Labor Relations leader, serving as a change agent with the ability to negotiate and influence change as needed. They effectively prioritize and drive the Colleague relations and labor relations initiatives for the Stores.

Responsibilities

  • Strategize, effectively prioritize and drive the colleague relations and labor relations initiatives for the Stores organization. Raise risks, issues and help ensure decisions are made in a timely manner.
  • Partner with Talent & Performance Development Center of Excellence to identify training opportunities and to ensure themes are captured in leadership development plans.
  • Ensure appropriate implementation and administration of the Collective Bargaining Agreements, adjudicating all disputes arising from application and interpretation of the Agreements.
  • Utilize strong and effective business partnership with the Stores Team and our Central partners (i.e. Concessions team) to drive HR initiatives, providing objective perspective to include related risk assessment enabling Bloomingdale’s to reach educated decisions.
  • Serve as point person for all Bloomingdale’s locations when union activity, or threat of union activity, is present.
  • Act as main point partner for the Macy’s Policy team to ensure Bloomingdale’s policies are updated, relevant and in compliance.
  • Oversee communication and follow up of escalated investigations arising from Colleague Advisory investigations, Solutions in Store, labor grievances and Global Compliance calls.
  • Understand the competitive associate and labor landscape (identifying and implementing best practices through competitive analysis).

Requirements

  • Bachelor’s degree or equivalent work experience in a related field.
  • 5+ years related experience.
  • Excellent leadership, facilitation, and interpersonal skills, with the ability to work, influence and gain consensus across functional lines and at many levels.
  • Manage conflict and resolve issues when they occur.
  • Strong collaboration and relationship orientation: Ability to build partnerships with key business stakeholders to identify opportunities to leverage smarter decision-making across our organization.
  • Outstanding communication skills: high level of confidence and independence.
  • Ability to juggle multiple projects – can identify primary and secondary objectives, prioritize tasks, and communicate timeline and actions needed to stakeholders.
  • Intellectually curious with strong analytical skills; ability to turn ambiguous subject matter into problems and actionable solutions.
  • Maintains confidentiality and security of sensitive company information.
  • Excellent computer skills, including Microsoft Office Suite (Excel, Word, PowerPoint).
  • Ability to work a flexible schedule based on department and Company needs.

MarketNY - New York
Industry SegmentDepartment StoresLuxury Fashion
CategoryHuman Resources
SeniorityManager
Job TypeFull time
Remote? Hybrid

Founded in 1861 by brothers Joseph and Lyman Bloomingdale, Bloomingdale’s began as a single dry goods store in New York City. The brothers’ innovative approach of selling European fashions to the American public quickly caught on, and their store soon transformed into a full-scale department store, one of the first of its kind in the country. Over the years, Bloomingdale’s has evolved into an iconic brand known for setting retail trends and pushing the boundaries of fashion and luxury.

In the 1920s, Bloomingdale’s expanded to fill an entire city block, offering an unparalleled assortment of high-end items and establishing itself as a destination for discerning shoppers from around the world. The store continued to innovate by introducing a curated home department in the 1930s and pioneering the concept of designer shopping bags in the 1960s. Throughout its history, Bloomingdale’s has always maintained a commitment to style, creativity, and the highest level of customer service.

Today, Bloomingdale’s operates stores across the United States and even has a global presence through its online store, continuing to set standards in the retail industry. The brand has remained true to its roots, offering an array of designer merchandise and striving to create a seamless shopping experience that combines the best of online and in-store retail. With its long-standing reputation for excellence and innovation, Bloomingdale’s continues to captivate and inspire customers with its unique blend of upscale merchandise, personalized service, and fashion-forward insight.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Department Stores, Luxury Fashion
Single Page

No longer accepting applications

No data was found
Senior Manager, Colleague & Labor Relations
Bloomingdale's
Long Island City
Department Stores, Luxury Fashion
Full time
Posted 1 month ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Purpose

To acquire, cultivate and maintain relationships with our clients through deep product knowledge, personal engagement and luxury service.

Enhance the client experience

  • Greets and welcomes clients throughout all areas of the store
  • Connects with clients in a friendly and meaningful way
  • Provides clients advice and knowledge that they may not have realized they needed
  • Makes every client interaction a personal and seamless experience
  • Exhibits behaviors that support client satisfaction goal (KPI)

Boost sales through omni channel and out of home base selling

  • Educates self and client on merchandise, events, promotions, policy and services
  • Demonstrates expert styling and brand knowledge
  • Recommends merchandise based on expert product knowledge and client preferences, regardless of department or channel
  • Graciously takes returns and offers options based on client’s needs
  • Takes an omnitude approach to identify and recommend merchandise across all channels
  • Utilizes selling tools and store technology to sell across all channels effectively
  • Promotes benefits of the InCircle program and opens new accounts
  • Achieves personal sales and out of home base selling goals (KPI)

Cultivate and grow client base

  • Cultivates the client relationship through personalized connection
  • Acquires and builds client base primarily through forming relationships with new clients and retaining/building spend of existing clients
  • Ability to strategize own business and be self‐motivated; takes initiative to increase individual productivity through out of home base selling and strong client relationships
  • Utilizes digital tools and social media to connect with clients, serve their needs, and follow up as necessary
  • Proactively utilizes mobile devices and selling technology to communicate with clients and expand the business

Champion operational excellence

  • Assists in operational tasks (actively maintains selling floor, fills in stock, cleans fitting rooms, returns merchandise to other departments)
  • Ensures audit compliance

Contribute to team success

  • Partners with others to provide the best client experience
  • Actively creates a positive work environment through teamwork and collaboration
  • Maintains positive working relationships throughout the company

Additional Information

  • Posting Date: Oct 26, 2022
  • Overtime Status: Non-exempt

About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

No longer accepting applications

Beauty Ambassador – La Mer

Posted 2 years ago
Mclean
Market: VA - Tysons
Industry Segment: Beauty and Fragrance, Department Stores
Category: Retail Sales
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Beauty Ambassador – La Mer
Neiman Marcus
Mclean
Beauty and Fragrance, Department Stores
Full time
Posted 2 years ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

Senior Manager, Colleague & Labor Relations

Bloomingdale's

Long Island City

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