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Market:CA - Los Angeles
Industry Segment:Luxury FashionLuxury Menswear
Category:Customer Service
Seniority:Supervisor
Job Type:Full time
Budget: $34.00 - $36.00 hourly

Paul Smith is Britain’s leading independent design company. Paul Smith champions positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether it’s a shirt, a shop or a special collaboration.

We are a British company with a global outlook. What began in a small, 3 x 3 metre shop in Nottingham, England, has grown to 130 shops and counting around the world, with locations in over 60 countries.

Sir Paul Smith is the designer, master shopkeeper and majority shareholder of Paul Smith, but you can call him Paul. Paul’s saying, that ‘you can find inspiration in everything’, remains the guiding principle of the company. It means that Paul Smith designs are eclectic, with references drawn from art, music, and everyday life. You’ll also find plenty of nods to Paul’s lifelong love of cycling.

Paul Smith products are crafted with fifty years of design knowhow. This experience informs everything we make, from refined yet relaxed tailoring for men and women through to casual trainers, formal shoes and Paul Smith Junior pieces for our youngest customers.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary

As the Studio Services Supervisor at Paul Smith, you will be responsible for managing relationships with VIC clients, stylists, and industry partners. Your role includes coordinating and overseeing studio services, ensuring exceptional client experiences, and maintaining the brand’s high standards.

Responsibilities

  • Develop and nurture relationships with high-profile clients, media representatives, ensuring personalized and exceptional service. Managing sales from beginning to end.
  • Coordinate and Host Dressing Appointments for VICs.
  • Accommodate Stylist + VIC Requests and Consignment Pulls.
  • Create and maintain a VIC client database, tracking preferences, purchases, and important dates.
  • Work closely with store management, sales team, and VIP & Press Specialist to align activities with business goals.
  • Manage and develop brand’s Studio Services including but not limited to – Made to Measure, Personal Shopping and Wardrobe consulting.
  • Stay updated on the latest product offerings, promotions, and brand initiatives to effectively engage with Studio clients and press members.
  • Prepare regular reports on studio performance metrics.
  • Analyze data to measure the effectiveness of studio initiatives, providing actionable insights and recommendations.
  • Maintain a high level of product knowledge at all times and be present for all meetings regarding new season merchandise.
  • Act as a brand ambassador, embodying Paul Smith’s values and aesthetics in all interactions.
  • Maintain the studio’s appearance to the highest standards, ensuring that it reflects the brand’s image of luxury and exclusivity.
  • Any other related duties that are outlined from time to time by Shop Management.

Requirements

  • Minimum of 3-5 years of experience in luxury retail, sales, or VIC client management.
  • Ability to build and maintain strong relationships with diverse stakeholders and high-profile clientele. Proven relationships with Stylists, High Level Clientele, required.
  • Excellent communication, positive attitude and strong interpersonal skills.
  • Strong organizational and project management abilities.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Creative thinking and problem-solving skills.
  • Proficiency in Microsoft Office.
  • Market awareness and passion for fashion and luxury retail.
  • High level of professionalism and discretion.
  • Attention to detail and commitment to delivering exceptional service.
  • Knowledge in luxury tailoring, preferred.

MarketCA - Los Angeles
Industry SegmentLuxury FashionLuxury Menswear
CategoryCustomer Service
SenioritySupervisor
Job TypeFull time
Target Salary: $34.00 - $36.00 hourly

Paul Smith is Britain’s leading independent design company. Paul Smith champions positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether it’s a shirt, a shop or a special collaboration.

We are a British company with a global outlook. What began in a small, 3 x 3 metre shop in Nottingham, England, has grown to 130 shops and counting around the world, with locations in over 60 countries.

Sir Paul Smith is the designer, master shopkeeper and majority shareholder of Paul Smith, but you can call him Paul. Paul’s saying, that ‘you can find inspiration in everything’, remains the guiding principle of the company. It means that Paul Smith designs are eclectic, with references drawn from art, music, and everyday life. You’ll also find plenty of nods to Paul’s lifelong love of cycling.

Paul Smith products are crafted with fifty years of design knowhow. This experience informs everything we make, from refined yet relaxed tailoring for men and women through to casual trainers, formal shoes and Paul Smith Junior pieces for our youngest customers.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Fashion, Luxury Menswear
Single Page

No longer accepting applications

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Studio Services Supervisor
Paul Smith
Los Angeles
Luxury Fashion, Luxury Menswear
Full time
Posted 2 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Paul Smith

Paul Smith is Britain’s leading independent design company. Paul Smith champions positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether it’s a shirt, a shop or a special collaboration.

We are a British company with a global outlook. What began in a small, 3 x 3 metre shop in Nottingham, England, has grown to 130 shops and counting around the world, with locations in over 60 countries.

Sir Paul Smith is the designer, master shopkeeper and majority shareholder of Paul Smith, but you can call him Paul. Paul’s saying, that ‘you can find inspiration in everything’, remains the guiding principle of the company. It means that Paul Smith designs are eclectic, with references drawn from art, music, and everyday life. You’ll also find plenty of nods to Paul’s lifelong love of cycling.

Paul Smith products are crafted with fifty years of design knowhow. This experience informs everything we make, from refined yet relaxed tailoring for men and women through to casual trainers, formal shoes and Paul Smith Junior pieces for our youngest customers.

No longer accepting applications

Studio Services Supervisor

Posted 2 months ago
Los Angeles
Market: CA - Los Angeles
Industry Segment: Luxury Fashion, Luxury Menswear
Category: Customer Service
Seniority: Supervisor
Job Type: Full time
Pay Range: $34.00 - $36.00 hourly

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Studio Services Supervisor
Paul Smith
Los Angeles
Luxury Fashion, Luxury Menswear
Full time
Posted 2 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Paul Smith

Paul Smith is Britain’s leading independent design company. Paul Smith champions positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether it’s a shirt, a shop or a special collaboration.

We are a British company with a global outlook. What began in a small, 3 x 3 metre shop in Nottingham, England, has grown to 130 shops and counting around the world, with locations in over 60 countries.

Sir Paul Smith is the designer, master shopkeeper and majority shareholder of Paul Smith, but you can call him Paul. Paul’s saying, that ‘you can find inspiration in everything’, remains the guiding principle of the company. It means that Paul Smith designs are eclectic, with references drawn from art, music, and everyday life. You’ll also find plenty of nods to Paul’s lifelong love of cycling.

Paul Smith products are crafted with fifty years of design knowhow. This experience informs everything we make, from refined yet relaxed tailoring for men and women through to casual trainers, formal shoes and Paul Smith Junior pieces for our youngest customers.

Studio Services Supervisor

Paul Smith

Los Angeles

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