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The After Sales Manager will be a key partner and link between Fendi Sale teams and vendor relationships delivering a high-level client experience. This role oversees after sales for Fendi Americas, analyzing market needs for quality assurance, retail team training and maintaining strong vendor relationship all whilst driving and delivering Fendi Americas goals.
Store/Vendor Training and Relationship Management:
Lagerfeld began back in 1965 and lasted 54 years, in 1992 Silvia Venturini Fendi seconded him in the Artistic Direction. In 1994 she is given responsibility of Leather Goods Accessories and then the direction of the Menswear line. In 2000 the LVMH Group acquires FENDI becoming in 2001 its majority shareholder.
In September 2020 Kim Jones is appointed Artistic Director of Couture and Womenswear, while Delfina Delettrez Fendi, fourth generation of the Fendi family, joins the Maison as Artistic Director of Jewelry.
Today FENDI is synonymous with quality, tradition, experimentation and creativity. www.fendi.com @fendi