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Sales Consultant
Stella McCartney
Bal Harbour
Luxury Fashion
Full time
Posted 1 month ago
Copied
Market: FL - Miami
Industry Segment: Luxury Fashion
Category: Retail Sales
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Overview:

As a Sales Consultant in our Bal Harbour boutique you will be expected to provide exceptional service in line with our Service Values and Standards, in order to achieve and exceed your monthly and annual sales targets.

Your Mission:

  • To know and achieve your, and the store’s daily, monthly and annual sales targets.
  • Support with the processing of shipments and transfers, in line with the relevant procedures.
  • Support the store with cycle counts and during bi-annual inventories.
  • Maintain your designated ‘area of pride’.
  • To replenish stock and maintain high standards of merchandise and product presentation.
  • Adheres to Security and Health and Safety regulations.
  • Understand and comply with Pci compliance policy and regulations, without fail.
  • Personal appearance and presentation must be strictly in line with company’s uniform and grooming standards.
  • To ensure that all relevant procedures and policies are understood. To carry out work according to those standards.
  • Achieve score of at least 85% in any mystery shop report in which you are the primary sales associate.
  • Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
  • An understanding of current products, trends and collections and ensuring that clients are informed and aware.
  • Provide excellent service through continued commitment to our Service Values and Standards.
  • Demonstrate knowledge and understanding of different sales techniques, for example cross selling, in order to drive your sales and Kpis.

Your Talent:

  • Experience in a similar role
  • Experience in a customer service role with face-to-face customer contact
  • Ability to adapt to frequent change and a high pressure environment
  • Ability to initiate contact and communication
  • Motivated by being a team player with a common goal
  • Excellent communication skills

Reward

Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.

  • Employee discount
  • Exclusive staff sales and sample sales
  • Flexible working/core hours
  • Maternity/paternity enhanced
  • Fitness membership (Classpass) and onsite yoga
  • Volunteer and Birthday leave
  • Employee referral bonus
  • Financial Wellbeing Support Services

About Stella McCartney

Stella McCartney is bold. Our mission is to bring conscience to the industry through our shared values and activist non-conformity. We are committed to make every action count; whether we are leading the way in sustainability or continuing to blur the lines through genderless collections that celebrate our free-thinking individuality, we are accountable for the impact that we have on planet earth and its people.

Though our mission is progressive and changes the way the fashion industry works, we remain rooted by our family mindset and connected by a shared trust that inspires inclusivity as well as ground-breaking ideas. We celebrate the life of every member of our global tribe, from the next-gen changemakers pushing us forward to the female icons that have been the heart of our inspiration since 2001.

Sales Consultant
Stella McCartney
Bal Harbour
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Sales Consultant
Stella McCartney
Bal Harbour

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