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Brand Ambassador (Branch Security Officer) – West Hartford
Tiffany & Co.
Farmington
Luxury Watches and Jewelry
Full time
Posted 3 weeks ago
Copied
Market: NY - New York
Industry Segment: Luxury Watches and Jewelry
Category: Loss Prevention
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.

Responsibilities:

  • The Security Officer maintains a secure environment for clients and employees at all times.
  • This role includes serving as ambassador and first point of contact for Tiffany clients and is critical to provide a positive Tiffany experience from beginning to end for each client.
  • Responsibilities include both security and back of house operations and controls.

Sales:

  • Deepen the relationship with our clients to drive lifetime loyalty and spend.
  • Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service:

  • Elevate in store experience consistently delivering memorable moments.
  • Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
  • Demonstrate Client Experience Behaviors identified within the Tei program (Voice of Customer Survey).
  • Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on Tei performance and client feedback.

Security Controls and Operations:

  • Provide exceptional security and operations support to drive sales and service.
  • Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
  • Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
  • Carry out operations tasks including opening and closing procedures.
  • Assist with facilities repairs and communicate with store team.

Qualifications:

Required Qualifications:

  • High School Diploma.
  • Basic computer skills.
  • Ability to work retail store hours as necessary, including nights, weekends and holidays.
  • Must have authorization to work in the United States or in the country where the position is based.

Preferred Qualifications:

  • Experience in a retail/security environment.
  • 1 year prior experience in a security related position.

About Tiffany & Co.

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.

Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.

The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.

Brand Ambassador (Branch Security Officer) – West Hartford
Tiffany & Co.
Farmington
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Brand Ambassador (Branch Security Officer) – West Hartford
Tiffany & Co.
Farmington

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