Under the responsibility of: studio team leader, reception and shipping. As the Studio, Receiving and Shipping Coordinator, you will be responsible for the efficient flow of items from receipt at the studio to return to stock. While supervising a team of studio assistants who work within a cross-functional e-commerce content production team, you will lead the implementation of the flow of goods as well as maintenance. articles, from the arrival of the products until their return to stock. As you will have to work closely with all functions of the studio and with the mini-warehouse at the head office on Chabanel,

Responsibilities

Merchandise management – ​​50%

• Coordinate the receipt and return of items between the studio and the mini-warehouse on Chabanel and ensure the accuracy of inventory and location of items at all times
• Ensure inventory is delivered on time to meet production targets
• Coordinate production flow based on customer orders of items that are required in the studio and ensure that productivity targets, production goals and service level agreements are met
• Liaise between receiving inventory and producing content for the studio’s e-commerce to establish effective communication of relevant updates
• Respond to and resolve quality control issues, such as incorrect product information or receipt of damaged or defective items, in a timely manner
• Manage maintenance and guidelines for all goods upon receipt and return
• Support loss prevention by quickly identifying and resolving merchandise issues and reporting discrepancies in inventory
• Maintain cleanliness, organization and safety in the preparation room by ensuring the proper maintenance of equipment and the implementation of the 5S method
• Monitor supply needs and report on department needs for timely replenishment (of supplies, garment racks, etc.)
• Distribute resources according to production needs

Training and development – ​​40%

• Support the team leader with reception and integration tasks; participate in the mentoring and training of a competent and talented team of studio assistants
• Develop training manuals and establish training procedures
• Ensure the team’s commitment by regularly stimulating team spirit and implementing the measures necessary for a work environment that promotes healthy communication, collaboration and productivity

Continuous improvement – ​​10%

• Identify opportunities to improve daily operations and productivity related to processes and inventory flow

Qualifications

• College or university degree in fashion marketing, business administration or a related field
• Two to three years of experience in coordination or logistics in the field of fashion or in the context of an e-commerce business
• Knowledge of fabric and garment care principles an asset
• Experience working with ready-to-wear items an asset
• Excellent command of Microsoft Excel and Google Sheets
• Excellent communication skills in English and French, both oral and written
• Knowledge of warehouse management systems an asset
• Understanding of warehouse operations an asset
• Flexible hours; available evenings and weekends, as needed
• Ability to walk 5 km per day with equipment or stand for extended periods as needed

Skills

• Ability to learn quickly
• Excellent work ethic and results-oriented mindset
• Solution-oriented, hands-on attitude and willingness to overcome obstacles
• Team spirit and natural interpersonal skills
• Ability to thrive in a fast-paced environment and manage changing priorities regarding production and ongoing projects
• Attention to detail and excellent time management and organizational skills