The role

• Secure that the studio reaches sales targets and delivers a superior customer experience
• Act as an Ambassador for Acne Studios, making sure that the company values shines through to the team and that every customer interaction, in or outside the studio, experiences the brand in the best way possible.
• Care for and service our customers in the studio but also throughout the whole customer jurney to create sales and loyal customers whenever and however they chooses to interact with Acne Studios
• Ensure that merchandising objects, stock level and operating standards are regularly reviewed and maintained to maximize sales and handle controllable costs
• Plan, lead and manage the daily operations in the studio to ensure store productivity, sales and profitability goals are achieved and exceeded
• Recruit, train, motivate and develop the team to optimize store performance to reflect the Acne Studio brand values and qualities
• Analyze, follow up and report sales figures and Kpis as well as proactively plan for and take appropriate actions based on the results

You will get to work in a global company with an international customer base. You will work closely you’re your team to achieve strong results and build a superior customer experience through well-developed sales and service processes. Every day is unique at Acne Studios and you will practice innovative problem solving in a high paced and creative environment. You will lead a team with dedicated and passionate colleagues.

You

• Are passionate about fashion, the Acne Studios brand and driving sales and creating results
• Have a solid and proven background in high-end retail with at least 5 years of experience in store management and leading a team
• Have excellent communication skills, with the ability to adapt your communication to fit the audience and actively use feedback as a leadership tool to foster an open communication environment
• Have excellent understanding of analyzing Kpis to drive business results
• Lead by example by being a role model to your team and colleagues and act as an ambassador for the Acne Studios brand
• Are dedicated to developing colleagues to secure the right capabilities, and foster the motivation and growth of people
• Are structured and well-organized with the ability delegate effectively and take decisions to drive the business
• Are agile and have the ability to be flexible with your working hours and travel as the business requires.