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As a Keyholder, you will be an integral part of Mcm’s retail leadership team. The Keyholder’s primary responsibility is to provide the highest level of customer service by demonstrating advanced product knowledge, build quality customer relationships that result in increased sales and repeat business. The Keyholder is expected to be the link between the management team and the sales associates, and assist in performing a wide range of functions from maintaining a clientele book to merchandising the sales floor, and motivate employees on objectives sales to exceed goals.
The ideal candidate is a quick thinker, friendly with excellent customer service skills. Possess at least two years of previous Luxury retail experience in a similar or supervisory role.
MCM (Modern Creation München) is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting edge techniques. Today, through its association with music, art, travel, and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation – MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.