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Candidate Care Specialist
Neiman Marcus
Irving
Department Stores, Luxury Fashion, Luxury Menswear
Full time
Posted 3 weeks ago
Copied
Market: TX - Dallas
Industry Segment: Department Stores, Luxury Fashion, Luxury Menswear
Category: Human Resources
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

As a Candidate Care Specialist, you are part of the Neiman Marcus Group Talent Acquisition team focused on creating amazing brand experiences for all our candidates, hiring managers, and recruiters.

You will own the scheduling process of high-volume corporate interviews – mainly phone and virtual. As needed, you would support scheduling of onsite interviews in partnership with our travel vendors to create seamless transportation plans for candidates. You will own the on-site experience for candidates, which may include being the “face” of Neiman Marcus Group during their visit. You will help control costs associated with travel, manage expenses, and verify costs are allocated appropriately across divisions.

You will own the candidate experience and go above and beyond to make sure the candidate has the best experience possible when interviewing with NMG.

Partner with recruiters and hiring managers – following up on interviews to make sure the interview process is moving along efficiently, gathering interview feedback, etc.

Serve as the main point of contact for candidates – available to answer questions and support them throughout the interview process.

Maintain record of all interview requests and provide weekly reports on volume and completion of candidate care activities.

Effectively communicate with multiple key stakeholders (including but not limited to recruiter, people services, search firms and hiring managers) throughout the entire candidate scheduling process.

Serve as a back-up resource for other roles on the Talent Acquisition team as necessary; and support Project initiatives as needed.

Qualifications:

  • Bachelor’s Degree from an Accredited University with 1 – 2 years of office experience.
  • Must possess strong technical aptitude. Experience with Microsoft Office Suite (PowerPoint, Excel, Word, Teams, Apps, etc.), Applicant Tracking Systems (Taleo), HCM/HRIS (Oracle), LinkedIn, etc. are preferred.
  • Must be able to effectively manage time, projects, ambiguity, and conflict.
  • Must possess strong interpersonal skills, including oral and written communication.
  • Must be able to multitask and bring tasks through to completion with minimal supervision.

About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

Candidate Care Specialist
Neiman Marcus
Irving
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Candidate Care Specialist
Neiman Marcus
Irving

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