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Qualifications

• 4-6 years of relevant experience, luxury retail fashion experience preferred
• 4-year degree preferred
• Proven track record achieving business results
• History of building, leading, motivating, and coaching teams to achieve objectives
• Excellent oral and written communication skills
• Strong attention to detail
• “Win together” mentality
• Basic proficiency with MS Office Product Suite, advanced proficiency preferred
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

Competencies

Passion for People

• Creates and maintains an environment of trust and collaboration by encouraging team members to share feedback and make recommendations for improvement
• Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption
• Structures messages in a clear logical manner using the most appropriate communication medium
• Responsible for the performance and career development of direct reports
• Actively recruits and hires quality talent to add to team, planning for and creating talent bench
• Trains and develops quality talent by supporting team members in identifying career development goals and opportunities for growth and exposure
• Evaluates and calibrates performance fairly and provides feedback with consistent follow-up
• Assures that rewards are tied to objectives and requirements
• Promotes a positive environment of achievement, recognition, and celebration
• Serves as a role model by establishing and adhering to high ethical standards
• Leads team in appropriately enforcing policies and procedures, ensuring understanding from all Associates
• Speaks with truth and candor, modeling how to challenge the status quo appropriately
• Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly
• Creates a gracious and welcoming environment for internal and external customers as well as other partners

Passion for Business

• Stays informed of business drivers, industry trends, and competitors, applying knowledge to identify and pursue new opportunities
• Establishes well-thought-out plans and manages execution of plans, anticipating and adjusting for risks and roadblocks
• Tracks progress against departmental strategies to execute properly and successfully
• Proactively shares information, best practices, and new ideas with team to improve business and performance
• Demonstrates strong decision-making skills (e.g., problem definition, data analysis, hypothesis testing, asking for input)
• Uses critical thinking skills to analyze problems and to recommend viable solutions
• Personally champions change initiatives, explaining benefits and challenges of change to team and others impacted

Passion for Personal Growth

• Continuously builds skills and knowledge through training, coaching, and career experiences
• Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
• Conveys energy and enthusiasm for NMG and personal work
• Adapts personal approach in response to diverse situations and people
• Responds to unexpected changes in work environment with creativity and resilience
• Establishes and upholds high personal standards for individual work and environment
• Maintains a customer-centric mentality versus a solely store-centric one

This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.