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Lead Receiving
Neiman Marcus
Cabazon
Department Stores, Luxury Fashion, Luxury Menswear
Full time
Posted 3 weeks ago
Copied
Market: CA - Cabazon
Industry Segment: Department Stores, Luxury Fashion, Luxury Menswear
Category: Operations
Seniority: Supervisor
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Description

The Lead Receiving Associate supports the Assistant Store Manager, Operations by overseeing all aspects of the shipping and receiving of merchandise. This lead supports the omnichannel approach by providing a seamless shopping experience to both the online and in store customer. The Receiving Lead may also act as a Manager on Duty and assist in leading the store’s daily operations.

  • Process store receipts to be floor ready: hung, sensored and ticketed appropriately
  • Receive various trucks and process incoming merchandise in an efficient, and organized manner
  • Return defective/broken goods to original source for claims
  • Process damaged goods for inventory control
  • Communicate with appropriate division regarding shipment delays and errors
  • Assist with inventory balances of shipped merchandise
  • Work closely with Store Management and Associates to fulfill customer orders and transfers in a timely manner
  • Perform Manager on Duty responsibilities when scheduled, including overseeing total store operations, responding to customer service issues, prioritizing and delegating associate workload and responding to staffing concerns appropriately
  • Support the onboarding process for new associates and deliver technical training in areas of expertise
  • Objectively assess associate performance and provide feedback to management to address development opportunities
  • Foster a positive work environment by delivering recognition
  • Box merchandise and package for shipment with appropriate outbound paperwork
  • Field calls from customer service on order changes including address changes, cancellations, and customer issues
  • Serve as a liaison between the online fulfillment center and store operations
  • Follow all safety procedures on the dock and in all other work areas
  • Perform other duties as required

Qualifications

  • Receiving Leads must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays
  • 3+ years of receiving experience, prefer experience in retail
  • Must have the ability to communicate with people and be multitask oriented
  • Must have strong organizational and problem solving skills
  • Requires the ability to perform general math computations
  • Possess basic computer skills
  • Capable of lifting material of up to 35 pounds

About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

Lead Receiving
Neiman Marcus
Cabazon
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Lead Receiving
Neiman Marcus
Cabazon

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