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Store Manager
Brunello Cucinelli
Bal Harbour
Luxury Fashion
Full time
Posted 3 weeks ago
Copied
Market: FL - Miami
Industry Segment: Luxury Fashion
Category: Retail Store Management
Seniority: Manager
Job Type: Full time

In House Role

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Overview
We are looking for an experienced luxury store manager for the Brunello Cucinelli store in Bal Harbor. The business is 80-90% RTW, so wardrobing and long-term client development is key to success. We are looking for a charismatic leader with an entrepreneurial spirit who can develop a highly motivated team.
Job Description

The Store Manager is effective in leading, developing and supporting the sales and operations of the store in order to meet or exceed sales and profitability targets. The Store Manager supports business goals by tracking performance, reporting on key Kpis and developing strategy plans. The Store Manager possesses a thorough understanding of client purchasing behaviors and has proven experience working successfully with a sales team to achieve deliverables in a client-centric retail environment. The Store Manager is a strong, dynamic, decisive, inspiring and collaborative leader who builds a climate of service excellence and leads the team to deliver memorable client experiences.

Responsibilities:

Team Development and Management

  • Motivate and support the team.
  • Communicate strategic company initiatives by consistently sharing relevant information and by conducting staff meetings.
  • Ensure that the team is aware of the company strategies, targets, marketing and retail activations.
  • Educate and inspire team with product knowledge, company and industry information.
  • Collaborate with Store Manager and Corporate departments to effectively communicate key messages, opportunities and needs.
  • Identify coaching and training opportunities for the sales team. Partner with Store Manager in order to implement effective coaching and training plan.
  • In collaboration with the Store Manager, lead and manage the performance management process through regular individual meetings, including monthly, quarterly and annual review.

Sales and Client Experience

  • Achieve store sales plan and other Kpis by driving client loyalty and spend. Identify business opportunities and implement actions to consistently achieve or exceed monthly, quarterly and annual store sales plan.
  • Demonstrate leadership by playing an active role on the sales floor.
  • Develop a strong understanding of the business and assess local market opportunities to implement a proactive and effective sales strategy.
  • Maintain high standards of product knowledge, sales technique, clienteling and customer service.
  • Implement client development strategies and support the team’s client strategies to ensure the growth of genuine client relationships resulting in increased business opportunities.
  • Partner with Store Manager on Crm efforts such as data capture, client outreach, repeat and new business to ensure that the boutique objectives are met.
  • Partner with Store Manager on escalated client matters to ensure optimal solutions are provided.
  • Lead, promote and attend networking activities to increase company. exposure, recognition and market penetration.

Operations

  • In the Store Manager’s absence, conduct daily meetings with staff to discuss current marketing, sales and target status for the month, anticipated traffic based on current events, recent merchandise arrivals, latest news related to the industry, policy changes, etc.
  • Prepare regular sales reporting and analysis including monthly reports providing qualitative analysis for business growth.
  • Participate in the daily set up and break down of store for opening and closing as needed.
  • Support all aspects of operations including store’s maintenance needs, supply ordering and upkeep, and any needs to facilitate the sales process and management needs.
  • Flexibility in work hours and shifts to ensure business needs are met.
  • Ensure all paperwork is in line with company policies and processed in a timely manner as established by Store Manager .
  • Ensure perfect audit scores for the store.
  • In partnership with Store Manager oversee all product movement efficiently, 100% tagging accuracy and quality control, review sales and ensure appropriate replenishment.
  • In partnership with Store Manager, lead boutique inventory and reconciliation, cycle counts, safe organization.
  • Have clear, concise and organized communication, be a strong team player, provide support to Store Manager and be professional in all aspects.

About Brunello Cucinelli

The Brunello Cucinelli story started in 1978 in Solomeo, a small historical hamlet in Italy that has always been the beating heart of the company. We strive to follow the rhythms of the land we live in and to cherish its rich traditions, drawing inspiration from the natural and artistic beauties that surround us. The desire to put human beings at the center of everything guides every action and inspires an adventure that has lasted for over forty years now: today, we are a large community that knows no boundaries and the encounter with many different countries has given us the opportunity to make our dreams even bigger.

Since the very beginning, our goal has been to make high-quality creations to last and to be passed down to future generations. We were born from an intuition: to dye cashmere knitwear. We have developed, at the right pace, a personal vision of total looks, which is reflected in our ready-to-wear collections for Women, Men and Kids, as well as in our Lifestyle accessories line, all of which are proudly Made in Italy. We try to infuse every collection with the values, beauty and ideals that we breathe here in Solomeo and that we wish to spread around the world. The most authentic meaning of our identity and our continuous aesthetic research are built on manual skills and craftsmanship: lovingly cherished ancient knowledge and symbols of vital human creativity.

We are committed to passing on the legacy of our land to younger generations, and we work every day to build and support trust-based relationships with all our collaborators, aiming to promote the individual talent that is indispensable for balanced, respectful and lasting growth.

Protecting Beauty in all its forms, respecting human dignity and preserving the Universe are the ethical principles that guide us, helping us look to the future with faith and accept the challenges of today with enthusiasm, wishing to create something beautiful that stands the test of time.

Store Manager
Brunello Cucinelli
Bal Harbour
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Store Manager
Brunello Cucinelli
Bal Harbour

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