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Retail Operations Manager
John Varvatos
Remote
Luxury Menswear
Full time
Posted 3 weeks ago
Copied
Market: NY - New York
Industry Segment: Luxury Menswear
Category: Operations
Seniority: Manager
Job Type: Full time
Remote? Fully Remote

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Purpose and Scope

The Retail Operations Manager will provide operational support for all retail locations, outlet stores and retail management leadership teams. This position interacts with interact with corporate business partners in development, project management, execution and communication of store line policies, procedures and practices that maximize productivity and improve the customer store experience.

Job Responsibilities

  • Identify opportunities to increase operational efficiencies and reduce costs; report findings and recommend solutions and cost savings activities
  • Assist in the development, implementation and supervision of all operational initiatives and policy/procedure development to ensure consistency in execution
  • Review and propose needed changes to operational process in stores and update store documentation (manuals, reference guides, etc.)
  • Assist with logistics of new store openings, closings and renovations (new store supplies, vendor account registration, inventory receipts, stockroom set-up, etc.)
  • Manage and monitor new store projects schedules to ensure budgets and timelines are met; update/revise projects plans
  • Provide regular periodic updates to senior management and other retail management partners (KWI, cash controls, inventory processing, customer transactions)
  • Coordinate all store maintenance and repairs (signage requests, alarm system management, etc.)
  • Responsible for supporting, maintaining and troubleshooting technical day-to-day needs and issues for retail stores
  • Interact with appropriate partners regarding business practices that affect the use of store systems and applications and work closely with It to identify improvement opportunities
  • Work closely with It to resolve KWI and other retail system issues and rollouts
  • Support the implementation of annual inventory counts, off cycle counts and data integrity initiatives
  • Manage and process all invoices for payment and reconciliation
  • Manage LP security codes, alarm, CCTV and open/close reports
  • Current packaging program monitoring and new packaging development
  • Store petty cash and purchase cards coding and submission/reconciliation
  • Oversee store supply replenishment (stationery, hangers, etc.)
  • Reconcile sales commissions and submit to Accounting and Payroll as required
  • Oversee Retail Training Calendar

Position Requirements

  • Strong work ethics
    • Strong communication (written & verbal) and organizational skills
    • Resourceful, hands-on, and able to sense urgency

Education and Training:

  • Bachelor’s Degree required

Experience:

  • 3-5 years’ experience in corporate or retail store operations

About John Varvatos

From the very beginning, John Varvatos infuses his namesake collection with a creative spirit and intrinsic edge so recognizably his own. In his own words, he designs the line for “a guy who appreciates beautiful fabrics and great details, without being too over-the-top.” The signature Varvatos approach translates the best vintage looks and tailoring techniques into an original style that is always relevant and unmistakably modern. “My philosophy is about reaching back to move forward,” says John. “I have something different to say with a sensibility that is both old and new.”

The designer credits his early obsession with rock music and the eclectic style of the artists as the catalyst for his interest in fashion. In a classic move, the first thing he does after leasing space for his Chelsea design studio is buy a killer audio system. Great music inspires his first collection and becomes a unifying theme in his design, seen to this day in every expression of the brand.

Retail Operations Manager
John Varvatos Enterprises
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