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Licensed Store Manager
Oliver Peoples
San Francisco
Eyewear
Full time
Posted 2 weeks ago
Copied
Market: CA - San Francisco
Industry Segment: Eyewear
Category: Retail Store Management
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

General Function

The Licensed Store Manager 3 is an on-the-floor leader, not only performing all store functions but also leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.

This Store Manager assists in leading the Luxury Retail stores to success by building and maintaining a strong client following and consistently delivering an exceptional experience in order to exceed service and sales expectations.

The Store Manager helps ensure that all optical quality controls are in compliance within their store.

Major Duties And Responsibilities

  • Ensures delivery of the Luxury Retail Signature Experience.
  • Ensures the Luxury Retail point-of-view is well represented when communicating with the media.
  • Directs and monitors all sales and operational activities of the store to ensure personal and store sales objectives are met.
  • Recruits and hires superior talent with experience in a luxury service environment.
  • Maintains extremely high standards of sales and service.
  • Meets and exceeds all client service and sales standards by consistently delivering an exceptional experience.
  • Connects and develops strong relationships with customers in order to build and maintain a strong client following.
  • Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe, Rx and price needs.
  • Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details.
  • Ensures finished eyewear meets the Luxury Retail standard of flawless accuracy.
  • Stays current on product knowledge and fashion trends in order to drive sales.
  • Maintains presentation standards both on the sales floor and back office.
  • Maintains inventory controls.
  • Understands and supports all Luxury Retail policies and procedures.
  • Trains and mentors Associates.
  • Supports set-up and execution of all events.
  • Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.

Basic Qualifications

  • High School Diploma
  • State licensure (where applicable)
  • 2+ years sales experience in the luxury service industry
  • Management in a Retail environment
  • Knowledge of current optical theory and practices.
  • Natural ability in building a client following
  • Sales Experience
  • Polished Appearance
  • Strong written and verbal communication skills
  • Strong Interpersonal skills – Servant Leadership
  • Resourceful and results driven
  • Computer skills
  • Flexibility to work non-traditional hours including evenings and weekends

Preferred Qualifications

  • Abo Certification in non-licensed states

About Oliver Peoples

A heritage brand born in the heart of West Hollywood, Oliver Peoples strives to be the most prestigious and culturally distinctive eyewear company in the world.

Oliver Peoples’​ passion for superior product and service are core values and have remained at the heart of the brand and endure today. Through an authentic and consistent voice, Oliver Peoples has never relied on a logo but instead on fostering relationships with like-minded consumers.

Licensed Store Manager
Oliver Peoples
San Francisco
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Licensed Store Manager
Oliver Peoples
San Francisco

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