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Collections Professional
Tiffany & Co.
Parsippany
Luxury Watches and Jewelry
Full time
Posted 2 weeks ago
Copied
Market: NJ - Northern
Industry Segment: Luxury Watches and Jewelry
Category: Finance
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Collections

  • Mitigate risk and potential financial loss to the company by actively contacting early-stage, past due customers for Retail and Business channels.
  • Validate, through direct customer contact, reasons for delinquency and to secure payment in full.
  • Establish repayment plans based on a comprehensive analysis of current customer financial position, debt structure and credit file, utilizing third party tools as appropriate.
  • Educate customers on account terms and alternate payment programs and methods.
  • Develop recommendations for placement with external collection agency.
  • Adhere to Company and Federal guidelines regarding proper debt collection procedures.

Customer Relations

  • Investigate and research internal and external customer account issues, including recording required financial account adjustments as necessary.
  • Document all account actions through written communication with both internal and external customers.

Write-Offs

  • Develop recommendations for account balance write-offs when appropriate, as supported by documented collection efforts for management review and approval.

Required Qualifications:

  • 4 year degree, preferably finance or business related
  • 2+ years previous collections experience
  • Strong verbal and written communications skills
  • Strong critical thinking and problem solving skills
  • Detail oriented and ability to multi-task
  • Analyze information (i.e./ Credit bureaus, D&B. bank and financial institutions) to substantiate decisions made with minimal supervision
  • Ability to use web based applications and internet tools and Microsoft office
  • Work schedule includes weekends, holidays and extended hours
  • Internally and externally customer service oriented
  • Strong collection and negotiation skills and knowledge of Fair Debt Collection Practices Act

Preferred Qualifications:

  • Pc Proficient
  • Utilization of Opus, Jde and First Data
  • Basic accounting knowledge
  • Familiarity with reading financial reports

About Tiffany & Co.

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.

Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.

The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.

Collections Professional
Tiffany & Co.
Parsippany
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Collections Professional
Tiffany & Co.
Parsippany

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