This position reports directly to the Vice President of Retail & Merchandising.

Responsibilities include:

• Responsible for sales and performance of the region’s full-price store division.
• Partners with senior management to maximize sales and margin goals for the region’s full-price division.
• Creates strategic decisions based on the needs of the business, based on both short and long-term objectives, in alignment with company initiatives, and executes an action plan to increase sales and profit.
• Coach and mentor the General Managers on employee performance, sales goals and customer service issues.
• Develops business strategies and sets achievable goals and targets, implements sales incentives to help boost sales, and ensures the General Managers are held accountable for achieving set goals.
• Ensures the region’s store presentation and visual merchandising standards are maintained according to company directives and applies strategies to deliver the best results through merchandising and visual representation.
• Analyzes and manages sell-through. Identifies and communicates regularly with senior management on product availability and market trends to maximize productivity.
• Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels.
• Develops and leads a high-performance team that drives sales and achieves comp store results and profitability through effective training, coaching, and motivational activities.
• Consistently demonstrates accountability and leadership in managing the region’s full-price stores and its employees, delegates accordingly, and provides the staff with a professional work environment.
• Creates a dynamic environment with superlative customer service standards, and assures the store and staff are inviting, professional, and knowledgeable on product and related company information.
• Portrays him/herself with the appropriate representation and integrity of the company and of the brand and demonstrates outstanding leadership skills.
• Maintains an active social relationship with clients and community and understands the needs and changes of the market.
• Remains in compliance with operational and company policies and procedures, and assures all policies are enforced.
• Demonstrates proficiency in managing operational costs, and balancing all related budgetary expenses in a cost-efficient manner.

Experience & Key Competencies:

• Bachelor’s degree in Fashion or Business preferred
• Minimum of 10 years experience in retail management – luxury experience preferred.
• Full understanding of specialty retail, including business development, visual merchandising, and store operations
• Computer skills to include operation of retail point of sale system, Word, Excel, and email
• Strong leadership critical thinking and problem-solving skills.
• Ability to demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives.
• Ability to thrive within a high-paced environment, and multi-tasks with ease while maintaining a balance of daily responsibilities.
• Ability to maintain active social relationships with clients and community and understands the needs and changes of the market. A positive, outgoing, high energy personality that is entrepreneurial, sales-focused, and has the ability to take full ownership of the store’s business at all levels