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Education Executive
Chanel
Beverly Hills
Luxury Fashion
Full time
Posted 2 weeks ago
Copied
Market: CA - Los Angeles
Industry Segment: Luxury Fashion
Category: Training and Development
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Chanel, Inc., a leader in the luxury goods industry, seeks an Education Executive (EE). The EE reports into a Market Director, partnering closely with the Area Education Director to ensure that all education needs of the Beauty Advisor and Chanel Multi-Brand Retail (MBR) sales force are met through the communication of product knowledge, positioning, and selling strategies during key learning moments and in-store education.

With a focus on talent, the Education Executive is also responsible for leading the people development activities at designated counters, including hiring decisions, identifying development needs, and coaching. Understanding the talent landscape in their respective Market to ensure Chanel is recruiting and developing top teams. This individual is also responsible for supporting the total Chanel skincare, makeup, and fragrance business and expanding our client base via exceptional client service.

Position Responsibilities:

Business Execution:

  • Support and contribute to attaining the Fragrance & Beauty division sales objectives
  • Analyze market/door reports to identify opportunity doors and communicate ideas for redirection to Area Education Director, Market Director, and Account Executive
  • Partner with Market Director (MDR) and Area Education Director (AED) to ensure that people strategies/activities align with business strategies and objectives
  • Administrative duties include calendar planning for virtual seminars, events, and delivery of counter curriculum, organization of product, virtual seminar preparation, and adhering to budgetary guidelines – some of which are time sensitive and require adherence to deadlines

Talent Development:

  • Maintain knowledge of talent across market, including career goals, in order to contribute to talent conversations and strategies
  • Partner with Chanel Market Directors to develop market talent strategies and provide feedback to Education team to facilitate the creation of solutions for counter teams
  • Collaborate with Account Executives on development plans for top talent, leveraging their skills and interests so that key education strategies/goals are attained and ensure market growth
  • Conduct ongoing in-store education in the assigned market focusing on elevated service, product knowledge, and Chanel-specific application techniques with clear benchmark improvement

Brand Image & Experience:

  • Champion the use of all education tools; e.g., Inside Beauty, pocket guides, etc., in-store to increase Ba product knowledge and artistry skills
  • Participate in orientation/onboarding activities for all new hires using company-approved platforms and materials
  • Use innovative in-store learning activities to engage Bas at counter
  • Model behavior with side-by-side coaching on service ritual, application techniques, and all facets of clienteling behavior including the effective use of the respective retailers’ clientele systems

You Are Energized By:

  • Leadership and coaching others
  • Your curiosity to continuously learn and grow

Position Requirements:

  • Bachelor’s Degree preferred
  • 3-5 years education experience
  • 3-5 years of experience in retail sales
  • Platform performance skills with an emphasis on adult learning
  • Ability to flex schedule based on business needs
  • Exceptional interpersonal and facilitation skills
  • Leadership and coaching skills, and knowledge of talent development processes
  • Strong written and oral skills
  • Proven ability to recruit
  • Strong planning and organizational skills
  • Self-motivated, results oriented, creative thinker
  • Strong computer skills, particularly in Microsoft Suite
  • 3-5 years of relevant experience
  • Bachelor’s Degree preferred
  • Home office set up
  • Travel requirement of approximately 50-75%
  • Must possess a valid driver’s license
  • Ability to lift at minimum 40 pounds

About Chanel

CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.

Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.

It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.

Education Executive
Chanel
Beverly Hills
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Education Executive
Chanel
Beverly Hills

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