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Fragrance & Beauty, Education Executive – F&B Retail
Chanel Beauty
Dallas
Beauty and Fragrance
Full time
Posted 2 weeks ago
Copied
Market: TX - Dallas
Industry Segment: Beauty and Fragrance
Category: Training and Development
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

CHANEL is seeking an experienced Education Executive to join our team, supporting Fragrance & Beauty Retail. With a focus on talent, our Education Executive will lead the communication of client experience, services, and selling strategies, product knowledge, and positioning, during key learning moments. This individual will lead the people development activities and coaching in our Stand-Alone Boutiques (SAB) and is responsible for supporting the total CHANEL skincare, makeup, and fragrance business. The owned business model requires comprehensive, interdisciplinary talent development practices; it also requires the business to have a pipeline of internal talent with a diverse skill set.

Position Responsibilities:

  • Conduct ongoing F&B seminars, either virtual or in person, for all Fragrance & Beauty Advisors (F&BAs) in our stand-alone boutiques and Chanel.com
  • Work with the Head of Education and Regional Directors to create by-boutique learning plans that align with business objectives, placing an emphasis on boutique leadership, i.e., Boutique Director, Assistant Boutique Manager, and Sr. F&B Advisor
  • Coach side-by-side with Assistant Boutique Manager and Sr. F&BA to demonstrate coaching and in-store development approaches and to ensure that boutique teams continue to grow their product and services expertise
  • Support F&B Boutique Directors in coaching and developing the teams to meet our business objectives and client experience standards
  • Advise and/or support Boutique Directors in creating personalized onboarding and development plans for all Fragrance & Beauty Advisors
  • Collaborate with the retail sales team to identify key education, services, and experience strategies that will ensure exceptional voice of client scores
  • In collaboration with store leadership, identify and engage top talent throughout the market, ensuring that the boutiques have the best people while simultaneously creating bench strength for the future
  • Liaise with corporate education team to help design and implement boutique-specific learning programs, focusing on creating a personalized client experience
  • Continue to refine new store training plan and activities to keep pace with evolving needs and business environment
  • Champion the use of all education tools (e.g., Inside Beauty, pocket guides, etc.) to increase product knowledge, skincare and fragrance expertise, and elevate artistry skills
  • Administrative duties include calendar planning for store openings, travel, virtual seminars, and boutique visits; seminar planning; expense management/adhering to budgetary guidelines – some of which are time sensitive and require adherence to deadlines

You Are Energized By:

  • Exceptional interpersonal and facilitation skills
  • Leadership and coaching skills, and knowledge of talent development processes
  • Strong written and oral skills
  • Strong planning and organizational skills
  • Self-motivated, results oriented, creative thinker
  • 5+ years of experience in retail sales
  • Platform performance skills with an emphasis on adult learning
  • Ability to flex schedule based on business needs
  • Proven ability to recruit
  • Strong computer skills, particularly in Microsoft Suite

Position Requirements:

  • Bachelor’s Degree preferred
  • 3-5 years education experience
  • 5+ years of experience in retail sales
  • Platform performance skills with an emphasis on adult learning
  • Ability to flex schedule based on business needs
  • Proven ability to recruit
  • Strong computer skills, particularly in Microsoft Suite
  • Home  office set up
  • Up to 50% travel required, with up to 75% travel during peak period
  • Must possess a valid driver’s license
  • Ability to lift at minimum 40 pounds

About Chanel Beauty

CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.

Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches.

CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.

It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.

Fragrance & Beauty, Education Executive – F&B Retail
Chanel Fragrance & Beauty
Dallas
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Fragrance & Beauty, Education Executive – F&B Retail
Chanel Fragrance & Beauty
Dallas

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