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Sales Support (9 – 10 months contract)
Chanel
Toronto
Luxury Fashion
Full time, Temporary
Posted 5 days ago
Copied
Market: ON - Toronto
Industry Segment: Luxury Fashion
Category: Administration, Operations
Seniority: Associate
Job Type: Full time, Temporary

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

This is a temporary full-time 9 – 10 months contract position. As a Sales Support, you will effectively perform administrative and back of house duties in support of a variety of assigned functions required for the Boutique and the Head Office, while maintaining the CHANEL standards of excellent customer service, product knowledge and care, personal presentation and teamwork at all times.

Main Responsibilities

  • Ensure that back office areas are kept clean and tidy at all times
  • Establish and maintain strong client relationships by responding promptly and appropriately to all internal and external queries and ensuring that all clients are kept informed as appropriate
  • Provide the highest level of customer service to colleagues at all times, including prompt response to requests from Clients, Boutique Management and Head Office.
  • Assisting on the shop floor as needed, apply CHANEL standards of customer service including welcoming clients, presenting new collections, escorting clients to the door as appropriate
  • Ensuring Cash and Wrap stations are prepared and stocked
  • Prepare packaging and assist with gift wrapping parcels as needed
  • Assisting with back of house operations such as, receive, sort and distribute incoming and outgoing correspondence; preparation and organization of boutique inventories
  • Communicate appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required
  • Work effectively and efficiently within the team, ensuring memos and information notices are current and posted in each areas and staff room
  • Apply a helpful and courteous manner towards all colleagues, remaining reliable, supportive and flexible as the business demands
  • Ensure absolute confidentiality of the Company’s commercial activities and internal affairs at all times

The ideal candidate for this position will have the following background:

  • Experience in customer service; Experience in retail is an asset
  • Strong organization and follow-up skills (essential)
  • Proven ability to work in a fast-paced environment
  • Excellent communicate skills, and the ability to handle multiple tasks simultaneously
  • Willing to work retail business hours which include weekends and flexible to business demands, including some out of hours as required.
  • Professional presentation and behavior

Although comprehensive the job description is not exhaustive and additional duties may be added according to the needs of the business and as requested by the Boutique Director, Assistant Boutique Director, Fashion Division Director or CHANEL Head Office.

If you would like to join the CHANEL team, please send us your application today!

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

About Chanel

CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.

Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.

It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.

Sales Support (9 – 10 months contract)
Chanel
Toronto
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Sales Support (9 – 10 months contract)
Chanel
Toronto

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