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Seasonal Ambassador
Tiffany & Co.
New York
Luxury Watches and Jewelry
Full time, Temporary
Posted 3 days ago
Copied
Market: NY - New York
Industry Segment: Luxury Watches and Jewelry
Category: Retail Sales
Seniority: Associate
Job Type: Full time, Temporary

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Responsibilities

The Seasonal Tiffany Ambassador will deliver the Tiffany Touch to every client that they interact with and set the tone for the client’s visit in the Flagship store. Seasonal Ambassadors interact daily with clients, building brand desirability through unique face to face interactions. Stationed throughout the Flagship, Tiffany & Co Seasonal Ambassadors are have a significant influence on the client’s journey and experience within the store. Tiffany & Co Seasonal Ambassadors greet and welcome clients as the embodiment of the Tiffany Warm Welcome and hold the critical position of embodying the brand through every client interaction.

Support Client Experience:

  • Assist and interact with clients in a warm and courteous manner, helping to create luxury experiences that positively impact both sales and service
  • Attend to the needs of internal and external clients while greeting and directing clients throughout the Flagship store
  • Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly and have a memorable experience commensurate with the Tiffany brand.
  • Engage with clients and share Tiffany and Co. history, product introductions and service offerings
  • Utilize storytelling and conversation to discern client needs, partnering them with the appropriate sales professional to achieve sales goals.
  • Accurately manage floor waiting list
  • Communicate with management any potential service issues
  • Share client interactions and impressions of the brand with management
  • Foster collaboration and works best in a team environment
  • Support all hospitality and selling events, ensuring that all areas are stocked and clean
  • Assist sales team with boxing and wrapping items, replenishing Pos and gifting supplies, keeping all Pos stations and sales floor areas neat and organized
  • Safeguard Tiffany property and handle sensitive client information in strict adherence to the Record Retention Guidelines
  • Support Company Initiatives and demonstrate agility when it comes to change

Note: All applicants for Ambassadors will be required to complete a Pre-Hire Assessment as part of the recruitment process.

Required Qualifications:

  • Client focused mentality
  • Exceptional Verbal Communication skills
  • Ability to work retail store hours as necessary, including nights, weekends and holidays.
  • Organized and detail oriented
  • Flexibility to perform different tasks based on day-to-day business needs.
  • Ability to work with Vip Clients
  • Organizational and time management skills
  • Entrepreneurial, flexible and independent
  • Possess strong commitment to fostering a team environment and collaboration
  • Strong sense of urgency
  • Must have authorization to work in the United States or in the country where the position is based

Preferred Qualifications:

  • Knowledgeable about New York City; restaurants, shops, tourist attractions
  • Experience in luxury hospitality industries; restaurant, hotel, retail, security
  • Additional language skills a plus, not a requirement

About Tiffany & Co.

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.

Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.

The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.

Seasonal Ambassador
Tiffany & Co.
New York
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Seasonal Ambassador
Tiffany & Co.
New York

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