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The CRM Manager will be responsible for crafting, implementing, and analyzing Dior’s Clienteling programs to support the business. The candidate will be responsible for the department’s training and communication with retail boutiques, including hosting bi-weekly and monthly business review and training calls. The individual will partner closely with stakeholders from Retail Communications, Training, E-commerce, Merchandising, It, Events, PR, and the Central CRM team.
Tasks and responsibilities:
Applications, systems & tools
Onboarding & training
Skills and competencies:
Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day.
Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering “metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.
Rich in exceptional heritage, with a community of more than 8.000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.