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People Services (HR) Coordinator – Michigan Avenue
Neiman Marcus
Chicago
Department Stores
Full time
Posted 21 hours ago
Copied
Market: IL - Chicago
Industry Segment: Department Stores
Category: Human Resources
Seniority: Coordinator
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary Statement: This is an exciting opportunity for a People Services Coordinator who is collaborative, results-driven, and innovative to support our People Services store team. This position requires a detail-oriented team player with a strong interest in People Services. The Ps Coordinator will have the opportunity to create a best-in-class people experience while completing Ps administration and transactional work, in addition to partnering with the Ps Business Partners on employee engagement activities and project-based tasks. This position is also responsible for interfacing & problem solving with several business partners including Recruiting, Finance, Legal, Benefits, Payroll, Compensation and Ps Operations.

Responsibilities & Duties

Culture and Engagement

  • Supports engagement and recognition activities for all store Associates
  • Supports Diversity and Belonging to build an environment where everyone is respected
  • Exercises a high degree of confidentiality with sensitive information

Talent Management & Compliance

  • Maintains regular contact with Associates to stay aware of concerns and answer questions in a timely manner
  • Utilizes exceptional interpersonal skills to when interacting with Associates
  • Serve as point of contact for both corporate merchant, marketing & customer pyramid general associate inquiries regarding policies/procedures.
  • Conduct audits to ensure compliance, including employment eligibility (I-9), timekeeping, and required legal training.
  • Responsible for maintenance of confidential personnel files. Proactively manage Ps systems to ensure data integrity.

Recruitment and Training

  • Supports recruiting process for candidates and assists PS Leaders, as well as Candidates, throughout the selection process
  • Plans, schedules and participates in new hire orientation in conjunction with store leadership teams
  • Support Ps team with pre-hire and onboarding activities including payroll setup, I-9 documentation, completion of necessary paperwork, ordering equipment, new hire systems set up, employee badge requests and data entry.
  • Provide general administrative support for Ps programs including compensation, benefits, 401k, and other employee programs

HR Systems and Processes

  • Updates Associate information (e.g., status changes, timekeeping, etc) in People Service systems
  • Maintains accurate people data for expense allocations and reporting purposes
  • Ensure store compliance with all federal, state and local requirements, including employment eligibility (I-9), people-related file maintenance, and required training
  • Process employee terminations including coordinating exit interviews, prepping paperwork, coordinating final checks, and aiding with the exit process and asset collection where needed
  • Generates reports as needed or requested
  • Work alongside Ps team to ensure all issues are resolved and escalated if/when necessary.
  • Coordinate, monitor and record Covid-19 testing and results as needed.
  • Perform other ad hoc duties as needed, in support of the overall People Services team.

Total Rewards

  • Support electronic Kronos timekeeping system including processing edits/corrections to electronic timecards.
  • Responds to employee benefits questions and leads the annual benefits renewal and open enrollment process, as applicable

Qualifications

  • At least 1 year of administrative support (in People Services / HR office preferred)
  • Ability to communicate to all levels of employees
  • Exceptional organizational skills with strong attention to detail
  • Ability to manage multiple tasks simultaneously
  • Exceptional customer service skills
  • Experience with Ps information systems; Oracle, Microsoft Office Suite, Applicant Tracking Systems & Kronos (preferred)
  • Must be available to work onsite in office multiple days per week
  • Associates must be willing to work a flexible schedule based on business need, which includes evenings, weekends, and holidays
  • “Win together” mentality
  • Basic proficiency with MS Office Product Suite, advanced proficiency preferred
  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds

About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

People Services (HR) Coordinator – Michigan Avenue
Neiman Marcus
Chicago
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People Services (HR) Coordinator – Michigan Avenue
Neiman Marcus
Chicago

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