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Digital Stylist
Neiman Marcus
Irving
Department Stores
Full time
Posted 22 hours ago
Copied
Market: TX - Dallas
Industry Segment: Department Stores
Category: eCommerce
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Starting with our best eCommerce customers, we have rolled out a service delivered by digital stylists to showcase the most coveted fashion in a meaningful and personal way. Through the digital stylist, invited clients will receive: wardrobe consultations, head-to-toe styling, behind the rope access to merchandise, and on-demand personal shopping for any/all of their fashion needs, delivered more quickly and conveniently. Our goal is to make the customer feel like a true VIP at every step of her shopping journey.

This position will be remote. The position will partly be supporting a team of lead stylists in building long term relationships with clients through excellent customer service while becoming their trusted style confidantes. Additionally, the position will support the NMVIP leadership team with various reporting and coordination tasks which involve the use of Microsoft Office 365 tools like Excel, Teams as well as Sharepoint.

Qualifications

Who we are looking for:

  • Someone that is strong operationally and can find best solutions for given problems
  • Someone that needs little direction and can work independently to solve problems
  • Flexible, detail oriented and able to multi-task with little direction

​Knowledge/Skills/Abilities

  • Professional and enthusiastic team player, with a demonstrated commitment to customer service excellence
  • Assist several lead stylists with client communication, outfit recommendations, and operational support
  • Ability to work well with internal business partners such as our call center and our stores
  • Ability to work independently to resolve internal and external customer questions and concerns
  • Experience working in a fast-paced environment
  • Styling, fashion and/or fashion retail experience is required
  • Experience with Microsoft Excel, Teams and Sharepoint
  • Any additional duties and responsibilities including projects, tasks, and activities as required
  • High School Diploma / equivalency required.

Technical Requirements

  • High-speed broadband Internet connectivity of no less than 10 Mbps down / 3.0 Mbps up
  • Note: Due to confidential requirements of company/customer information, the use of wireless routers is not permitted.

About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

Digital Stylist
Neiman Marcus
Irving
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Digital Stylist
Neiman Marcus
Irving

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