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Field Executive – Northeast
Le Labo
New York
Beauty and Fragrance
Full time
Posted 1 month ago
Market: NY - New York
Industry Segment: Beauty and Fragrance
Category: Multi-Unit Retail Management
Seniority: Manager
Job Type: Full time

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Job Description

Job Summary

Le Labo is expanding with the opening of new boutiques. To accompany this expansion preserving the values of our unique business model and mission of slow perfumery, craftsmanship approach and mindfulness, Le Labo is recruiting a Field Executive for the Northeast region. This role will be based in New York supporting a portfolio of boutiques across the Northeast with locations in New York, Boston, and Greenwich. This role reports to the Field Executive Sales Manager for the East Coast.

Le Labo Field Executive is a Brand Ambassador who champions the values and culture of the brand.  Accountable to deliver retail sales targets across doors, the FE execute the brand strategy at field level and develop a team of talents.

Overview of Primary Responsibilities:

Drive retail sales in the territory to achieve targets

Support FSS team in the region to deliver sales targets in providing high touch experience to clients. Partner with Field Executive Sales Manager to implement the brand strategy locally.

  • Develop FSS team to achieve sales plan growth, KPI’s targets
  • Leverage trials to drive recruitment during key shopping moments
  • Prepare new door openings: staffing, merchandising, education, partnership
  • Support corporate orders deals
  • Stay current with consumer needs, changing trends, market segment, economic indicators, and competitors

Recruitment, talent development & education

  • Identify and recruit unconventional profile to become champions of the brand embodying the brand’s lifestyle and values
  • Onboard new talents, create onboarding plan, deliver high touch training
  • Support the Field Executive Sales Manager in performing team’s quarterly reviews, in establishing quarterly and yearly goals
  • Organize Store trainings at FSS locations for new launches
  • Train and develop POS team to deliver a genuine brand experience
  • Monitor and approve team hours and timekeeping practices

Retail experience

  • Deliver true to brand retail experience in nurturing and developing team of talents
  • Maintain performance and retention, ensuring in-store Souls immerse into Le Labo DNA and take clients through our Le Labo journey
  • Accountable for the implementation of all Visual merchandising across doors in line with brand’s guidelines. Maintain on brand look and feel in FSS doors

Marketing/Amenities

  • Lead store managers to identify local amenities and partnership
  • Grow brand awareness in leveraging brand’s alternative marketing approach

Store operations

  • Achieve consistency of in store procedures across all locations in the region and ensure all brand policies and processes are understood and followed
  • Support monthly inventory counts execution, reduce shrinkage rate
  • Lead and support Store Managers in planning relevant stock to achieve target sales
  • Be the champion of Revel POS system to support teams coming with solutions when necessary

Reporting

  • Provide monthly business report highlighting opportunities and actions plans
  • Update various brand reports on KPI, new launches and overall productivity
  • Update and manage sales trackers for region

Qualifications

  • Minimum requirement of 3 years of professional experience in retail management role or store management in relevant industry/ field.
  • Think strategically
  • Lead by example
  • Ability to embrace and initiate change
  • Displays elevated attention to detail
  • Possess a strong work ethic
  • Self-starter that is eager to join a fast-growing brand
  • Strong educator that can build passion for the brand and deliver inspirational trainings
  • Ability to work in a fast-paced environment
  • Sensitive to craftsmanship, proud to create with his/her hands
  • Available to travel and open to work on weekends, holidays if necessary
  • Business driven
  • Entrepreneurial mindset
  • Fast paced learner
  • Hands on, doer, problem solver
  • Superb ability to manage multiple projects and missions at the same time
  • High productivity
  • Excellent team spirit
  • Excel, PowerPoint proficient

About Le Labo

Le Labo is a niche perfume company, born in Grasse and raised in New York City. We sparked a revolution ten years ago and today, we remain unconventional in the luxury perfumery market.

Every fragrance is freshly hand-blended and each label is personalized, before the eyes of our clients, at the moment of purchase.

Mindful in everything we do – from fragrance creations to where we choose to open a new boutique – our primary mission is to share the beauty of our craft with the world. It is more than just product; Le Labo offers sensorial experiences, memories and a point of view. It is a lifestyle.

Our global office is based in New York City and our European office is based in London. We are also a recent addition to the Estée Lauder family.

Field Executive – Northeast
Le Labo Fragrances
New York
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Field Executive – Northeast
Le Labo Fragrances
New York

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