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F&B Advisor
Chanel Beauty
New York
Beauty and Fragrance
Full time
Posted 1 month ago
Copied
Market: NY - New York
Industry Segment: Beauty and Fragrance
Category: Retail Sales
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary

As a Beauty Advisor, you are the ultimate Chanel brand ambassador. You lead by example and treat all clients with the utmost respect, ensuring they feel welcome, confident and at ease. You have an understanding that your role goes beyond completing a transaction. You have emotional intelligence — the ability to develop strong, long-lasting relationships, and the intuition to provide consistent and extraordinary experiences for both internal and external clients.

People & Business Development

  • Contributes to building the business by achieving sales targets, using all levers such as product services, data capture…to localize, recruit and grow client return rate. Attends seasonal seminars hosted by Education Executives and implements all training received.
  • Is curious to learn more to nourish a beauty culture, being proactive in learning.
  • Has solid knowledge of the Brand, its heritage and know-how, and shares it with clients and the team.
  • Knows and understands business challenges and maintains discretion about all areas of the business. Client Experience Successfully provides superior service to every client, every day through the Chanel service ritual.
  • Deepens client relationships and loyalty through personal connection and building trust. Grows and enhances business by achieving clienteling targets. Demonstrates and executes exclusive services.
  • Upholds an omni-channel mindset to directly benefit the client, produces a seamless experience from in store to online and vice versa.
  • Addresses and successfully resolves client situations according to company philosophy and standards.
  • Partners with the appropriate teams and individuals as needed. Understands the details of events and involves every customer through introduction.

Energized By

  • Modeling brand image expectations in terms of image code and service behaviors as a brand ambassador to all audiences.
  • Ensuring that the work area is clean, tidy, hygienic, and professional at all times; knowing and respecting Visual Merchandising guidelines.
  • Having a positive attitude, communicating with the team and the manager on a regular basis and has a sense of ethics and integrity.
  • Treating others with respect, acknowledges cultural differences, and learning from those differences.

Position Requirements

  • Service oriented, expressing genuine concern for customers’ needs.
  • An excellent listener.
  • Articulate and knowledgeable about both cosmetics and fragrance.

Flexible:

  • Adaptable to scheduling changes, new ideas and direction.
  • An enthusiastic team player.
  • Confident and professional, striving for excellence.

About Chanel Beauty

CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.

Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches.

CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.

It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.

F&B Advisor
Chanel Fragrance & Beauty
New York
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F&B Advisor
Chanel Fragrance & Beauty
New York

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